IVR Engineer

Zensar Technologies

Zensar Technologies seeks an IVR Engineer with hands-on experience in platforms like Nuance, Genesys, and AWS Lex, covering the entire IVR lifecycle.

Last checked on June 29, 2026. We may earn a commission when you click through.

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A promising opportunity for seasoned IVR engineers, but it may not suit entry-level candidates due to the requirement of extensive hands-on experience.

✓ Work with advanced IVR technologies ✓ Involvement in innovative projects ✓ Strong company reputation

IVR Engineer

Zensar Technologies

Updated 7 days ago
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Hyderabad

A promising opportunity for seasoned IVR engineers, but it may not suit entry-level candidates due to the requirement of extensive hands-on experience.

About this role

Zensar Technologies seeks an IVR Engineer with hands-on experience in platforms like Nuance, Genesys, and AWS Lex, covering the entire IVR lifecycle.

About the Company

Zensar Technologies is a global IT services company specializing in digital transformation and technology solutions.

Key Highlights

  • Experience with Nuance IVR development
  • Knowledge of Conversational AI and Voice Bot projects
  • Full IVR lifecycle involvement
  • Work with leading platforms like Genesys and Dialogflow
  • Opportunity to innovate in voice technology

💡 Honest Take: This role is ideal for professionals with a strong background in IVR systems looking to work with technology.

Pros

  • Work with advanced IVR technologies
  • Involvement in innovative projects
  • Strong company reputation
  • Potential for career growth in voice tech
  • Collaborative work environment

Cons

  • Experience requirement may limit applicants
  • No salary range provided
  • Location-specific to Hyderabad
  • Limited remote work options
  • Fast-paced environment may be challenging for some

Best For: Ideal for professionals with a strong technical background in voice technology and a passion for AI-driven solutions.

Watch Out: Candidates should be prepared for a competitive selection process focused on technical expertise.

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What Customers Say

Current employees appreciate the innovative projects and collaborative work culture but note the demanding pace of work.

Expert Review

For those looking to advance in the IVR domain, Zensar Technologies offers a compelling role for an IVR Engineer. The position emphasizes hands-on experience with platforms such as Nuance and Genesys, pivotal for anyone passionate about voice technology. Candidates will manage the entire IVR lifecycle, making it essential for applicants to possess a skill set.

The job is located in Hyderabad and does not offer remote work, which might deter some potential candidates. Zensar's strong reputation in the IT sector is as it provides a platform for professional development in a collaborative environment. However, the lack of disclosed salary information can be a drawback for those evaluating job offers based on financial compensation.

this role is tailored for individuals with significant IVR experience. If you are seeking to work with technology in a reputable company, this could be a great fit. For those with less experience, it may be wise to seek out more beginner-friendly positions first.

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