Location: Mactan Newtown, Lapu-Lapu City (On-site) Industry: Security Technology / BPO About the Role We are looking for a proactive Account Manager to oversee our security surveillance operations for US-based clients. You will be the bridge between our Virtual Guards, Physical Guards, and our Clients, ensuring all sites are monitored effectively and operating smoothly. Your Responsibilities Manage Client Relationships: Serve as the main point of contact for US-based customers.Coordinate Operations: Sync with virtual monitoring teams and on-site physical guards to ensure 100% site security.Site Oversight: Monitor multiple stations and ensure all surveillance technology is performing at its best.Problem Solving: Rapidly address any issues or gaps in security protocols.Requirements Experience: Proven background as an Account Manager or Account Executive.BPO Background: Experience in the BPO industry is preferred.Client Expertise: Must have experience working directly with US clients.Language: High fluency in English (written and verbal).Work Style: Comfortable in a fast-paced, high-pressure environment.Work Setup: Must be willing to work on-site in Mactan Newtown.Pay: Php35,000.00 - Php45,000.00 per month Benefits: On-site parkingPaid trainingAbility to commute/relocate: Lapu-Lapu City, Cebu: Reliably commute or planning to relocate before starting work (Required)Application Question(s): Do you have experience working with US customers/clients? (Yes/No)Experience: Account management: 1 year (Required)Location: Lapu-Lapu City, Cebu (Preferred)Work Location: In person