Customer Service Liaison

Feros Care

Feros Care is seeking Customer Service Liaisons for remote assessment support in their Coolangatta contact centre.

Last checked on June 25, 2026. We may earn a commission when you click through.

✓ Flexible working conditions ✓ Opportunity to work from home ✓ Engaging and meaningful interactions

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Customer Service Liaison

Feros Care

Updated 2 months ago

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Queensland Remote

A great fit for customer service enthusiasts who prefer remote work and value community engagement over salary.

About this role

Feros Care is seeking Customer Service Liaisons for remote assessment support in their Coolangatta contact centre.

About the Company

Feros Care is a well-respected provider of aged care services in Australia, known for its commitment to quality and customer satisfaction.

Key Highlights

✓ Remote work opportunity from anywhere in Australia
✓ Supportive team environment
✓ Engagement in meaningful work within the community
✓ Comprehensive training provided
✓ Flexible hours available

💡 Honest Take: This role is ideal for those seeking a flexible job in customer service, but it may not suit individuals looking for high earning potential.

Pros

✓ Flexible working conditions
✓ Opportunity to work from home
✓ Engaging and meaningful interactions
✓ Training and development support
✓ A supportive company culture

Cons

✗ Salary details not disclosed
✗ May not suit those seeking high earnings
✗ Remote roles can feel isolating for some
✗ Customer service can be demanding
✗ Limited advancement opportunities

Best For: Ideal for those who thrive in remote work settings and enjoy helping others.

Watch Out: Be prepared for the demands of a customer service role, which can sometimes be challenging.

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You'll be redirected to au.talent.com

What Customers Say

Workers appreciate the supportive environment and flexibility, though some note the challenges of customer service demands.

Expert Review

Feros Care offers a unique opportunity for those interested in remote customer service roles. Working from Coolangatta, employees can engage in meaningful interactions while supporting the community. The company values its staff, providing training to ensure they feel equipped for their roles.

While the flexibility of remote work is a significant draw, that the salary details are not publicly listed. This lack of transparency might deter some potential applicants, especially those who prioritise high earnings.

Our editorial team believes that while this position is not for everyone, particularly those seeking lucrative salaries, it excels for individuals who value community support and flexibility. The culture at Feros Care is known to be supportive, worthwhile consideration for many in the job market. For further details, visit their listing on Talent.com.