Service Advisor

Sandown Group

The Service Advisor role focuses on selling after-sales services and scheduling customer orders, ensuring effective communication regarding vehicle status.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Engaging customer interaction ✓ Potential for commission on sales ✓ Varied daily tasks

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Service Advisor

Sandown Group

Updated 2 months ago

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Sheffield

The Service Advisor position offers a dynamic work environment, but candidates should be prepared for a sales-focused role.

About this role

The Service Advisor role focuses on selling after-sales services and scheduling customer orders, ensuring effective communication regarding vehicle status.

About the Company

Sandown Group is a leader in the automotive sector, providing quality services and customer support.

Key Highlights

✓ Sales-driven environment with after-sales services
✓ Customer-focused role ensuring effective communication
✓ Opportunity to optimise workshop capacity

💡 Honest Take: This role is ideal for individuals who thrive in customer service and sales, but may not suit those seeking a purely technical position.

Pros

✓ Engaging customer interaction
✓ Potential for commission on sales
✓ Varied daily tasks

Cons

✗ Sales targets may add pressure
✗ Not suitable for those preferring technical roles
✗ Requires effective multitasking

Best For: This role is for those who enjoy interacting with customers and have a knack for sales.

Watch Out: Be prepared for the pressure of meeting sales targets and managing multiple customer queries simultaneously.

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Expert Review

The Service Advisor role at Sandown Group is a blend of customer service and sales, set in Sheffield. Applicants should be ready to engage with clients, offering after-sales services and scheduling their vehicles efficiently. This position requires strong communication skills to keep customers informed about their vehicle's status.

Sales targets can create a high-pressure environment, making it essential for candidates to be comfortable with sales-driven performance metrics. The role is thrive in dynamic settings and enjoy variety in their daily tasks. However, it may not appeal to those looking for a more technical, hands-on position.

According to Sandown Group's page, the role promises opportunities to optimise workshop capacity while ensuring customer satisfaction. This dual focus on sales and service makes it an engaging prospect for the right candidates, but the demands of a sales-driven environment should be carefully considered.