Seasonal Guest Service Ambassador

Empire State Realty Trust

The Seasonal Guest Service Ambassador guides guests through the Empire State Building Observatory experience, from the Lobby to the viewing floors.

Last checked on September 15, 2026. We may earn a commission when you click through.

✓ Unique work environment at a famous landmark ✓ Great for social interaction ✓ Flexible seasonal schedule

Seasonal Guest Service Ambassador

Empire State Realty Trust

Updated 12 hours ago

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New York

This position is enjoy s and interacting with people. However, it may not suit someone looking for consistent hours, as it's a seasonal role dependent on visitor traffic.

About this role

The Seasonal Guest Service Ambassador guides guests through the Empire State Building Observatory experience, from the Lobby to the viewing floors.

About the Company

Empire State Realty Trust manages iconic properties, including the Empire State Building, focusing on exceptional guest experiences.

Key Highlights

✓ Engagement with a diverse array of visitors
✓ Opportunity to work in a landmark location
✓ Supportive team environment
✓ Flexible seasonal employment

💡 Honest Take: While the role offers a to engage with tourists, the fast-paced environment can be overwhelming. Expect a lot of foot traffic and possibly long hours during peak seasons — be prepared for that hustle.

Pros

✓ Unique work environment at a famous landmark
✓ Great for social interaction
✓ Flexible seasonal schedule

Cons

✗ Seasonal position with no guaranteed hours
✗ Potentially high-stress during busy periods
✗ Salary not disclosed

Best For: People who thrive in lively environments and enjoy working with a diverse group of visitors are best suited for this position.

Watch Out: Be aware that this is a seasonal role, meaning job security and hours may vary significantly.

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You'll be redirected to talent.com

What Customers Say

Workers appreciate the dynamic environment but note that the seasonal nature can lead to inconsistent hours and high-stress levels during busy times.

Expert Review

Working as a Seasonal Guest Service Ambassador at the Empire State Building offers a vibrant atmosphere filled with tourists from around the globe. This position requires excellent communication skills, as you'll be the first point of contact for many visitors. It's a chance to showcase the iconic landmark while enhancing guest experiences.

However, the role can become hectic, particularly during peak tourist seasons when the building sees thousands of visitors daily. We recommend being prepared for busy shifts and long hours. The experience gained here can be for those looking to build a career in hospitality or tourism.

Keep in mind that this role is temporary, and job security may be a concern. The absence of disclosed salary details means prospective applicants should inquire directly about compensation during the hiring process. For more information, visit the Empire State Realty Trust's official job listing.