Onsite CRM Sasolmed Secunda

Discovery Limited

This role involves providing support for claims investigations, benefits, and general queries related to Sasolmed.

Last checked on September 16, 2026. We may earn a commission when you click through.

✓ Engaging and varied work ✓ Opportunity to help others ✓ Direct interaction with clients

Onsite CRM Sasolmed Secunda

Discovery Limited

Updated 4 days ago

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Gauteng On-site

This position is suitable for those who thrive in a and enjoy problem-solving. However, the lack of disclosed salary and potential stress factors may deter some candidates.

About this role

This role involves providing support for claims investigations, benefits, and general queries related to Sasolmed.

About the Company

Discovery Limited is a leading health insurance provider in South Africa, known for its innovative solutions.

Key Highlights

✓ Support for claims investigations and benefit limits
✓ Assistance with chronic medication queries
✓ Propose solutions to service-related failures
✓ Explain policy and protocol decisions

💡 Honest Take: While the role offers a chance to engage with diverse queries, the workload can be overwhelming, especially during peak seasons. Be prepared for tight deadlines and potentially challenging customer interactions.

Pros

✓ Engaging and varied work
✓ Opportunity to help others
✓ Direct interaction with clients
✓ Potential for skill development

Cons

✗ High-pressure environment
✗ Salary not disclosed
✗ Challenging customer interactions
✗ Limited remote work options

Best For: This position is ideal for customer-focused professionals who can handle pressure and are looking for a career in health insurance.

Watch Out: Be aware that the role may involve dealing with difficult clients, which can be stressful.

Apply for this position →

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What Customers Say

Employees report a supportive team environment but highlight the demanding nature of the work.

Expert Review

This role within Discovery Limited focuses on supporting clients with their health insurance queries. It's a chance to work directly with customers, assisting them in navigating claims and understanding benefits. The dynamic nature of the role can be rewarding, but it also comes with challenges.

The workload can fluctuate significantly, leading to periods of high stress, especially when handling multiple claims or complex inquiries. Unfortunately, salary details are not disclosed, which may raise concerns for prospective applicants. Without clear compensation information, it's difficult to assess the financial viability of the role.

the onsite requirement limits flexibility, which may not suit everyone. Customer service experience is crucial in this position, as you'll be the first point of contact for many clients. The ability to manage expectations and provide clear, concise information is vital.

Overall, this role is those who enjoy a fast-paced environment and are adept at problem-solving.