Director, Customer Engagement & Assurance

Singtel Group

Join Singtel, Asia's leading communications tech group, as a Director in Customer Engagement & Assurance, overseeing strategic customer relationships.

Last checked on September 9, 2026. We may earn a commission when you click through.

✓ Reputable company with a strong market presence ✓ Innovative projects and initiatives ✓ Competitive work environment

Director, Customer Engagement & Assurance

Singtel Group

Updated 3 hours ago

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Kuala Lumpur

This position is ideal for seasoned professionals seeking to make a substantial impact in a leading tech firm. However, the demanding environment may not suit everyone.

About this role

Join Singtel, Asia's leading communications tech group, as a Director in Customer Engagement & Assurance, overseeing strategic customer relationships.

About the Company

Singtel Group is a major communications technology provider in Asia, operating across 21 countries.

Key Highlights

✓ Leadership role in a top-tier tech company
✓ Opportunity to shape customer engagement strategies
✓ Work in a diverse and dynamic environment
✓ Contribute to cutting-edge communication technologies

💡 Honest Take: While the role promises significant responsibilities, be prepared for the intense corporate culture that often prioritizes results over work-life balance. Networking is crucial for success here.

Pros

✓ Reputable company with a strong market presence
✓ Innovative projects and initiatives
✓ Competitive work environment

Cons

✗ High-pressure work culture
✗ Limited salary transparency
✗ Expectations for long hours

Best For: Individuals with extensive backgrounds in customer relationship management seeking to drive strategic initiatives.

Watch Out: The role may involve significant workload and expectations, which could impact work-life balance.

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Expert Review

In this role at Singtel, you'll be at the forefront of customer engagement within a leading tech firm. Networking skills are essential, as building relationships can significantly influence your success. The company's vast presence across Asia and beyond means that you will be part of a diverse team, yet this can also lead to a competitive atmosphere.

While you will have the opportunity to innovate and shape customer strategies, be prepared for a high-pressure environment. The expectations are considerable, which can lead to longer hours and a demanding pace. Salary not disclosed may also raise concerns for potential candidates seeking clarity on compensation.

Overall, this position offers a to contribute to significant projects in the tech space, but candidates should ensure they are ready for the intensity of corporate life at Singtel. For more details about the role, visit the official listing at Singtel's page.