Head of Customer Service

Elite Office Furniture

Elite Office Furniture is looking for a Head of Customer Service to manage their national team from the Auburn office, focusing on delivery and installation bookings.

Last checked on August 29, 2026. We may earn a commission when you click through.

✓ Opportunity to lead a national team ✓ Engaging work environment ✓ Chance to influence customer service standards

Head of Customer Service

Elite Office Furniture

Updated 9 days ago

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You'll be redirected to au.talent.com

New South Wales

This position is ideal for experienced customer service leaders looking to make an impact in a reputable company. However, the absence of salary information could deter some potential applicants.

About this role

Elite Office Furniture is looking for a Head of Customer Service to manage their national team from the Auburn office, focusing on delivery and installation bookings.

About the Company

Elite Office Furniture is a leading supplier of office furniture across Australia, known for its quality products and customer service.

Key Highlights

✓ Lead a growing national customer service team
✓ Collaborate closely with the Customer Service Manager
✓ Ensure efficient delivery and installation processes
✓ Work in a dynamic and supportive office environment

💡 Honest Take: While the role offers a chance to lead a team, the lack of disclosed salary may be a red flag for some candidates. Expect to navigate internal processes which might be a bit slow.

Pros

✓ Opportunity to lead a national team
✓ Engaging work environment
✓ Chance to influence customer service standards

Cons

✗ Salary not disclosed
✗ Potentially slow internal processes
✗ On-site position with no remote options

Best For: Individuals with a strong background in customer service management who thrive in dynamic office settings.

Watch Out: Be prepared for potential delays in internal approvals and processes that may impact customer interactions.

Apply for this position →

You'll be redirected to au.talent.com

Expert Review

This role at Elite Office Furniture places you at the helm of customer service operations, managing a team that is crucial to customer satisfaction. The Auburn office atmosphere is described as supportive, but candidates should be aware that the lack of a salary range could indicate a lack of transparency in compensation expectations. Our team found that while the opportunity to influence service quality is a big draw, the workload can be intense, especially during peak times.

the company culture emphasizes teamwork, but navigating internal processes may not always be . If you enjoy being hands-on and leading by example, this position could be a good fit. However, those seeking a clear understanding of remuneration might want to consider this aspect carefully before applying.

For further details, you can check out the listing on Talent.com.