Telstra Retail Customer Service & Sales Consultant

Telstra

Join Telstra as a part-time Customer Service & Sales Consultant, providing frontline support for customers with product selection and troubleshooting.

Last checked on September 20, 2026. We may earn a commission when you click through.

✓ Flexible part-time hours ✓ Gain valuable customer service experience ✓ Supportive team environment

Telstra Retail Customer Service & Sales Consultant

Telstra

Updated 3 days ago

Apply now →

You'll be redirected to au.talent.com

New South Wales Part Time

This position is ideal for individuals seeking flexible part-time work in retail, particularly those who enjoy interacting with customers. However, the role may not suit everyone due to the fast-paced environment and sales pressure.

About this role

Join Telstra as a part-time Customer Service & Sales Consultant, providing frontline support for customers with product selection and troubleshooting.

About the Company

Telstra is Australia's leading telecommunications and media company, offering a wide range of services including mobile, internet, and entertainment.

Key Highlights

✓ Frontline customer support role
✓ Assistance with service activation and troubleshooting
✓ Opportunity to create positive customer experiences
✓ Part-time position with flexible hours
✓ Work in a dynamic retail environment

💡 Honest Take: While working at Telstra can provide valuable retail experience, be prepared for high customer traffic and the pressure to meet sales targets. The role can be rewarding but may also be demanding during peak times.

Pros

✓ Flexible part-time hours
✓ Gain valuable customer service experience
✓ Supportive team environment
✓ Engage with a variety of customers
✓ Opportunity for career growth within Telstra

Cons

✗ Sales targets may be stressful for some
✗ High customer traffic can be overwhelming
✗ Limited hours may not provide full income
✗ No salary details disclosed
✗ Requires good communication skills

Best For: This role is suited for students or those seeking supplementary income while gaining experience in customer service and sales.

Watch Out: The role's sales targets can create pressure, which may not be prefer a low-stress work environment.

Apply for this position →

You'll be redirected to au.talent.com

Expert Review

This part-time position with Telstra involves engaging with customers to assist with product selections and resolving basic issues. The retail environment can be lively, with frequent interactions that may suit outgoing personalities. However, meeting sales targets is a crucial part of the role, which can add pressure, especially during busy periods.

Customer service experience is a significant benefit, great opportunity for those looking to build a career in retail or telecommunications. Be prepared for shifts that require flexibility, as customer traffic can vary greatly. In terms of support, Telstra typically offers a collaborative team atmosphere, but the lack of disclosed salary details might raise questions for potential applicants.

For those who thrive under pressure and enjoy helping customers, this role could be a great fit. For a detailed view of the role, visit Telstra's official page at Telstra Careers.