Telstra Retail Customer Service & Sales Consultant

Telstra

Join Telstra Retail as a part-time Customer Service & Sales Consultant, assisting customers with products and services to enhance their experience.

Last checked on September 9, 2026. We may earn a commission when you click through.

✓ Flexible part-time hours ✓ Opportunity to develop customer service skills ✓ Supportive team environment

Telstra Retail Customer Service & Sales Consultant

Telstra

Updated 16 hours ago

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Victoria Part Time

This role is ideal for those seeking part-time work in sales and customer service. However, the lack of disclosed salary may deter some applicants who need financial clarity upfront.

About this role

Join Telstra Retail as a part-time Customer Service & Sales Consultant, assisting customers with products and services to enhance their experience.

About the Company

Telstra is Australia's leading telecommunications and technology company, providing a wide range of communication services and solutions.

Key Highlights

✓ Frontline support for customers
✓ Assisting with product selection and service activation
✓ Troubleshooting basic issues
✓ Creating positive customer experiences
✓ Part-time flexible hours

💡 Honest Take: While working for Telstra can be rewarding, be prepared for the challenges of dealing with frustrated customers. The training provided is decent, but the workload can be demanding, especially during peak hours.

Pros

✓ Flexible part-time hours
✓ Opportunity to develop customer service skills
✓ Supportive team environment
✓ Engagement with cutting-edge technology

Cons

✗ Salary not disclosed
✗ High pressure during busy periods
✗ Limited opportunity for full-time advancement
✗ Potentially challenging customer interactions

Best For: Students or others needing flexible work hours while gaining experience in a retail environment.

Watch Out: The role may involve high-pressure situations with demanding customers, especially during peak times.

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You'll be redirected to au.talent.com

Expert Review

Working as a part-time Customer Service & Sales Consultant at Telstra offers engage with technology while assisting customers. The role requires a proactive approach to problem-solving, as you'll often deal with customers facing issues with their services. Training is provided, but be ready for a steep learning curve, especially in a fast-paced environment.

The company places a strong emphasis on customer satisfaction, which can be rewarding but also challenging. You’ll need to manage customer expectations effectively, especially during busy periods. While the flexible hours are appealing for students, the workload can be substantial at times.

Overall, this position is great for those looking to gain experience in retail and customer service, but it's not without its challenges. If you're seeking a job with clear pay, this may not be the best fit as salary details are not disclosed on their listing. For the latest information, check Telstra's official page.