Reservations Supervisor

Marriott Hotels Resorts

Manage room block reservations and group market codes while ensuring adherence to company values and reservation procedures.

Last checked on August 27, 2026. We may earn a commission when you click through.

This position is ideal for detail-oriented individuals who thrive in dynamic settings. However, potential candidates should consider the intense workload and the need for exceptional organizational skills.

✓ Engaging work environment ✓ Opportunities for career advancement ✓ Comprehensive training provided

Reservations Supervisor

Marriott Hotels Resorts

Updated 4 days ago

Apply now →

You'll be redirected to sa.talent.com

Riyadh

About this role

Manage room block reservations and group market codes while ensuring adherence to company values and reservation procedures.

About the Company

Marriott Hotels Resorts is a leading global hospitality company known for its commitment to customer service and quality accommodations.

Key Highlights

✓ Oversee room block accuracy
✓ Implement new reservation procedures
✓ Handle reservation requests via various channels
✓ Train new employees in company culture
✓ Identify guest reservation needs

💡 Honest Take: While this role involves significant responsibility, be prepared for a high-volume work environment where attention to detail is critical. The support system may vary, impacting training and onboarding experiences.

Pros

✓ Engaging work environment
✓ Opportunities for career advancement
✓ Comprehensive training provided
✓ Strong company culture
✓ Chance to interact with diverse guests

Cons

✗ High-pressure situations
✗ Long hours may be required
✗ Limited work-life balance
✗ Potential for high call volume
✗ May face challenging guest interactions

Best For: Hospitality professionals seeking a supervisory role in a reputable hotel chain with a focus on customer satisfaction.

Watch Out: Expect a demanding workload that can lead to stress, particularly during peak booking seasons.

Apply for this position →

You'll be redirected to sa.talent.com

What Customers Say

Employees generally appreciate the supportive work culture and growth opportunities, though some note the demanding nature of the job.

Expert Review

This role at Marriott Hotels involves not just managing reservations but also upholding the company's standards of excellence. Attention to detail is paramount as supervisors ensure room blocks and group codes are accurately maintained. The position also includes training new employees, which can be rewarding yet challenging due to varying levels of experience.

that the job can be quite demanding, particularly during busy seasons when the volume of calls and requests escalates. Long hours may be common, and the need for excellent organizational skills is essential to keep up with the fast pace. While the company promotes a supportive culture, not all locations may offer the same level of resources for onboarding and training.

Candidates should be prepared for potential challenges in this area. handling guest complaints can be stressful, requiring strong conflict resolution skills. Overall, this position is those who thrive under pressure and enjoy a bustling work atmosphere.