Lead L2 App Support

Avance Consulting

Avance Consulting is looking for an experienced L1/L2 Application Support Lead to enhance production stability for core business applications.

Last checked on September 12, 2026. We may earn a commission when you click through.

✓ Focus on core business applications ✓ Opportunity for leadership and influence ✓ Engagement in critical incident management

Lead L2 App Support

Avance Consulting

Updated 6 days ago

Apply now →

You'll be redirected to au.talent.com

New South Wales

This role offers a for experienced leaders in application support, particularly those keen on driving operational excellence. However, candidates should be prepared for potential high-pressure situations and the need for strong interpersonal skills.

About this role

Avance Consulting is looking for an experienced L1/L2 Application Support Lead to enhance production stability for core business applications.

About the Company

Avance Consulting is a prominent consulting firm in Australia, specialising in application support and IT services.

Key Highlights

✓ Lead application support efforts for key business systems
✓ Drive production stability and incident resolution
✓ Engage in root cause analysis (RCA) for continuous improvement
✓ Collaborate with cross-functional teams to enhance service delivery

💡 Honest Take: Expect a fast-paced environment with high expectations for problem-solving. The leadership role requires not just technical skills but also effective communication across teams, which can be a challenge in a busy workplace.

Pros

✓ Focus on core business applications
✓ Opportunity for leadership and influence
✓ Engagement in critical incident management

Cons

✗ No salary disclosed
✗ High-pressure environment with tight deadlines
✗ Requires strong communication skills

Best For: Ideal for IT professionals in New South Wales with a background in application support and leadership.

Watch Out: The fast-paced nature of the role may lead to a demanding workload, particularly during critical incidents.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Workers generally appreciate the collaborative environment but highlight the demanding nature of the role.

Expert Review

This role at Avance Consulting emphasises leadership in application support, particularly for core business applications. The demand for quick problem resolution means being on your toes, especially during peak operational hours. Candidates should note that while the position is reputable, the lack of disclosed salary may indicate variability in compensation based on experience.

This can be a point of contention for applicants who prefer clear financial expectations. the role requires close collaboration with various teams, so strong interpersonal skills are essential. Those who thrive in high-pressure environments will find this position rewarding but should prepare for challenges in communication and teamwork.

if you're equipped with the technical expertise and leadership experience in application support, Avance Consulting could be a great fit. However, be ready for the demands that come with ensuring production stability and leading a team under pressure.