Remote Developer Support Engineer

OpenTalent

Braintrust is looking for mid-level and senior Developer Support Engineers to assist developers in troubleshooting API and SDK issues while collaborating closely with various teams.

Last checked on September 20, 2026. We may earn a commission when you click through.

✓ Remote work flexibility ✓ Opportunity for professional growth ✓ Engaging work with diverse teams

Remote Developer Support Engineer

OpenTalent

Updated 2 hours ago

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London Remote

This role is ideal for experienced developers who thrive in a supportive environment. However, those seeking a more structured workday may find the flexibility challenging.

About this role

Braintrust is looking for mid-level and senior Developer Support Engineers to assist developers in troubleshooting API and SDK issues while collaborating closely with various teams.

About the Company

OpenTalent is a company focused on connecting talented professionals with innovative opportunities in the tech industry.

Key Highlights

✓ Fully remote position
✓ Blend of technical problem solving and developer empathy
✓ Collaboration with Engineering, Solutions, and Product teams
✓ Ideal for those passionate about helping developers overcome challenges

💡 Honest Take: While the role promises rewarding interactions, be prepared for potential high-pressure situations as you'll be tackling complex issues. The collaborative environment is great, but navigating internal processes can be slow.

Pros

✓ Remote work flexibility
✓ Opportunity for professional growth
✓ Engaging work with diverse teams

Cons

✗ High-pressure troubleshooting
✗ Potentially slow internal processes
✗ Vague salary expectations

Best For: Tech professionals in the UK seeking a remote role that allows them to assist and empower other developers.

Watch Out: The role may involve urgent troubleshooting where quick resolutions are expected, which can be stressful.

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You'll be redirected to uk.talent.com

What Customers Say

Reviews indicate a supportive work culture, but some employees mention challenges with workload and ambiguous salary structures.

Expert Review

This role is well-suited for developers looking to leverage their technical skills in a supportive environment. The emphasis on collaboration means you won't be working in isolation, which can be a major plus for many. However, potential candidates should be aware of the demands of troubleshooting.

You'll often face time-sensitive issues that require quick thinking and effective communication with different teams. while the job is fully remote, this can sometimes lead to challenges in managing work-life balance. The lack of a structured office environment might not suit everyone, especially those who thrive on routine.

It's also important to note that salary details are not disclosed, which may lead to uncertainty during negotiations. According to OpenTalent's page, they focus on creating opportunities, but make sure to clarify compensation expectations early in the process. Overall, if you are passionate about helping others and enjoy solving complex problems, this position could be a great fit, but be prepared for the inherent pressures of the role.