Deputy Manager - Customer Service and Order Management
Thermo Fisher Scientific · Mumbai
15 days ago
→
Support Delivery Manager
Xebia
Xebia is seeking an experienced Support Delivery Manager to lead global application support teams and drive ITIL-based service operations.
Last checked on September 17, 2026. We may earn a commission when you click through.
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✓ Opportunity to work with global teams
✓ Focus on innovative application support
✓ Strong emphasis on ITIL practices
Jaipur
This position is ideal for seasoned professionals looking to advance their careers in a fast-paced IT environment. However, the lack of disclosed salary might deter some candidates.
About this role
Xebia is seeking an experienced Support Delivery Manager to lead global application support teams and drive ITIL-based service operations.
About the Company
Xebia is a global IT consultancy known for its expertise in application management and support services.
Key Highlights
- ✓ Lead global application support teams
- ✓ Drive ITIL-based service operations
- ✓ Focus on Application Managed Services
- ✓ Collaborate with diverse teams
💡 Honest Take: Working as a Support Delivery Manager at Xebia can be rewarding, but be prepared for a demanding environment. The role requires significant commitment, and you may face challenges in resource allocation and team coordination.
Pros
- ✓ Opportunity to work with global teams
- ✓ Focus on innovative application support
- ✓ Strong emphasis on ITIL practices
Cons
- ✗ Salary not disclosed
- ✗ High-pressure environment
- ✗ Requires extensive experience
Best For: Ideal for candidates in IT management roles seeking growth in application service management.
Watch Out: The job can be demanding, with high expectations for leadership and results.
Apply for this position →
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What Customers Say
Employees generally appreciate the innovative environment but note the high-pressure expectations.
Expert Review
The role of Support Delivery Manager at Xebia offers lead global application support teams. Candidates should be ready for a fast-paced environment where ITIL practices are paramount. The lack of salary transparency might raise concerns, as compensation details are not publicly listed.
Our team believes that while the position promises professional growth, potential applicants should prepare for challenges in team management and operational efficiency. Xebia’s focus on innovation means constant adaptation to new technologies and processes, which could be either an exciting or prospect. For those who thrive under pressure and are passionate about IT service excellence, this could be the right fit.
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