Retail Seasonal Customer Service Team Member

Michaels Stores

Join Michaels as a Retail Seasonal Customer Service Team Member to provide friendly service and assist customers with their shopping needs.

Last checked on September 18, 2026. We may earn a commission when you click through.

✓ Flexible part-time hours. ✓ Opportunities to engage with customers. ✓ Employee discounts and benefits.

Retail Seasonal Customer Service Team Member

Michaels Stores

Updated 5 days ago

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You'll be redirected to careers.michaels.com

Tucker Part-Time

This position is ideal for those seeking part-time work in a customer-focused environment. However, the lack of salary transparency and potential high-pressure sales tactics may deter some applicants.

About this role

Join Michaels as a Retail Seasonal Customer Service Team Member to provide friendly service and assist customers with their shopping needs.

About the Company

Michaels Stores is a leading arts and crafts retailer in North America, offering a wide range of craft supplies and home décor.

Key Highlights

✓ Engage customers and provide solutions to their shopping needs.
✓ Ensure fast and friendly checkout experiences.
✓ Assist with merchandise duties and maintain store standards.
✓ Promote the Rewards program and Private Label Credit Cards.
✓ Support Omni channel processes like Buy Online Pickup in Store.

💡 Honest Take: While the role offers a chance to interact with customers, the workload can be unpredictable, especially during peak seasons. The emphasis on sales promotions may pressure employees to meet targets, which can be stressful.

Pros

✓ Flexible part-time hours.
✓ Opportunities to engage with customers.
✓ Employee discounts and benefits.

Cons

✗ Salary not disclosed.
✗ Potential pressure to meet sales quotas.
✗ Unpredictable workload during seasonal peaks.

Best For: Ideal for entry-level job seekers or students looking for part-time work in a supportive retail environment.

Watch Out: Expect potential pressure from management to enroll customers in the Rewards program, which may feel sales-driven.

Apply for this position →

You'll be redirected to careers.michaels.com

Expert Review

Michaels Stores offers a seasonal role that emphasizes customer engagement, making it suitable for those who enjoy interacting with the public. Employees often mention a supportive team environment, yet the role can come with unexpected demands, especially during busy holiday seasons. The emphasis on promoting the Rewards program may create some pressure to meet certain sales targets.

Employees should be prepared for this aspect, as it could detract from the customer service experience. the absence of salary details leaves some uncertainty for applicants. Overall, this position can be a great way to gain retail experience, especially for students or those looking for flexible schedules.

However, potential candidates should be aware of the sales expectations and prepare for a fast-paced work environment. For more information, visit Michaels' careers page.