Customer Service Representative

High-energy environment in Rustenburg! We are hiring Customer Service Representatives to handle high volumes of customer interactions and provide exceptional support.

Responsibilities Manage large amounts of inbound and outbound calls Identify customers’ needs, clarify information, and provide solutions Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers Keep records of all conversations in our call center database Meet personal/team qualitative and quantitative targets

Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

Qualifications Matric certificate. Clear criminal record.