Customer Service Officer - Global Freight

Dp World Australia Limited

The Customer Service Officer is responsible for managing the end-to-end customer experience within the freight forwarding business, delivering high-quality support across all shipments. You will proactively resolve issues, manage enquiries, and build strong customer relationships, working closely wi

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Customer Service Officer - Global Freight

Dp World Australia Limited

Updated 3 months ago
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Australia 📅 2026-04-29

About the Company

Dp World Australia Limited is a leading logistics and freight forwarding company, specialising in global supply chain solutions.

Key Highlights

  • Manage end-to-end customer experience in freight forwarding
  • Proactively resolve issues and manage enquiries
  • Build strong customer relationships
  • Collaborate closely with operations teams
  • Provide high-quality support for all shipments

💡 Honest Take: This role requires strong interpersonal skills and a proactive approach to customer service. While it offers a chance to work in a dynamic environment, it may involve handling challenging situations regularly.

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