International Customer Service Representative

Teleperformance is hiring for a voice process role in Mumbai, offering rotational shifts. Freshers and experienced candidates are welcome.

Last checked on May 27, 2026. We may earn a commission when you click through.

If you can handle flexible hours, this role offers a solid entry point into the customer service industry.

✓ Opportunity for freshers ✓ Supportive work environment ✓ Subsidized cafeteria services

International Customer Service Representative

Updated 8 days ago

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Mumbai

If you can handle flexible hours, this role offers a solid entry point into the customer service industry.

About this role

Teleperformance is urgently hiring for an International Customer Service Representative in Mumbai, offering flexible night shifts and opportunities for freshers.

About the Company

Teleperformance is a global leader in outsourced omnichannel customer experience management.

Key Highlights

✓ Rotational night shifts available
✓ Cafeteria services at subsidized rates
✓ Open to graduates and experienced candidates
✓ Strong verbal and written communication required

💡 Honest Take: This position is suitable for those looking to start their career in customer service, but night shifts may not suit everyone.

Pros

✓ Opportunity for freshers
✓ Supportive work environment
✓ Subsidized cafeteria services

Cons

✗ Night shifts may be challenging
✗ Workload can be demanding
✗ Limited career progression initially

Best For: Ideal for recent graduates or anyone looking to switch to a customer service career.

Watch Out: Be prepared for the challenges of working night shifts, as they can affect work-life balance.

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What Customers Say

Employees appreciate the supportive work environment but note that night shifts can be challenging.

Expert Review

the demands of the job, Teleperformance offers a solid opportunity for entry-level candidates. The rotational night shifts can be appealing for those who prefer flexibility, but they may not suit everyone. The company provides subsidized cafeteria services, which adds to the appeal for those working long hours.

Candidates should be aware that while the role welcomes freshers, the workload can be demanding. This is particularly true during peak times, which may require a strong commitment. The role emphasizes strong verbal and written communication skills, making it essential for applicants to be proficient in these areas.

Overall, this position can serve as a great stepping stone into the customer service industry. However, those valuing a traditional 9-5 schedule may find the night shifts to be a significant downside. For more details, applicants can visit the official listing.