Company Description ELO Digital Office specialises in Enterprise Content Management (ECM), enabling efficient handling of documents, data, and information in an intelligent system. By streamlining workflows, facilitating collaboration, and centralising information, ECM systems are integral to an organisation's IT infrastructure. These systems connect with other tools, digitize cross-departmental processes, and support various technical applications for comprehensive content management solutions. Applications to be sent to [email protected] Role Overview The Records & Warehouse Supervisor manages the physical records warehouse operations, including receipt, cataloguing, storage, retrieval, movement, and ultimate disposition of physical records. This role ensures the integrity and security of all physical records in the regional facility, compliant with NARS and SASS retention schedules. Key Responsibilities Oversee all warehouse operations including receipt, barcoding, shelving, retrieval, and return of physical records.Ensure accurate inventory management of all records held in the regional warehouse.Implement and maintain a Records Management System (RMS) for tracking all boxes and files.Manage the Records Inventory Analyst and Records Handlers, assigning daily tasks and monitoring performance.Coordinate with the Logistics Coordinator for secure and timeous transport of records to and from SASSA sites.Maintain the warehouse environment in compliance with fire safety, pest control, humidity, and security requirements.Enforce access control and chain-of-custody protocols for the physical records store.Prepare inventory and movement reports for SASSA and internal management review.Liaise with the Regional Manager to coordinate batch handovers for digitisation.Implement retention schedules and coordinate records disposal/destruction in line with SASSA authority.Ensure compliance with POPIA, National Archives Act and ISO 11799:2024 in the warehouse operations. Minimum Qualifications & Experience National Diploma or Degree in Records Management, Information Management, or Logistics (NQF Level 6/7).Minimum 5 years' experience in records/document management or warehousing.At least 2 years in a supervisory role.Knowledge of records retention legislation and archival standards.Experience with warehouse management or records management software. Key Competencies & Skills Strong organisational and inventory management skills.Knowledge of ISO 11799:2024 records management standards.People management and performance coaching.Attention to detail and high accuracy in inventory tracking.Good written and verbal communication skills. Applications to be sent to [email protected]