Retail Customer Service Associate

Fedex

FedEx is hiring Retail Customer Service Associates to assist customers with shipping and printing services at their Office retail locations.

Last checked on June 8, 2026. We may earn a commission when you click through.

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If you enjoy a dynamic customer service role, this could be a solid fit, especially for part-time work.

✓ Competitive pay range. ✓ Direct interaction with customers. ✓ Flexible scheduling options.

Retail Customer Service Associate

Fedex

Updated 22 hours ago
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Pleasant Prairie

If you enjoy a dynamic customer service role, this could be a solid fit, especially for part-time work.

About this role

FedEx is hiring Retail Customer Service Associates to assist customers with shipping and printing services at their retail locations.

About the Company

FedEx is a global leader in logistics and shipping solutions, providing reliable delivery services worldwide.

Key Highlights

  • Pay range of $16-$22/hr.
  • Hands-on customer service experience.
  • Work in a fast-paced retail environment.
  • Opportunities for flexible hours.

💡 Honest Take: This job suits those looking for a steady paycheck in retail, but the pace can be intense during peak hours.

Pros

  • Competitive pay range.
  • Direct interaction with customers.
  • Flexible scheduling options.
  • Develop retail and customer service skills.

Cons

  • Can be stressful during busy periods.
  • Limited advancement opportunities.
  • Physical demands may be high.
  • Shifts may vary unpredictably.

Best For: Ideal for individuals seeking part-time work with a reputable company.

Watch Out: Be prepared for a busy work environment, especially during holidays and peak shipping seasons.

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What Customers Say

Workers appreciate the lively atmosphere and pay, but note the high pace and physical demands during busy shifts.

Expert Review

If you're looking for a part-time gig, FedEx’s Retail Customer Service Associate position in Pleasant Prairie offers a decent pay of $16 to $22/hr. However, expect a bustling atmosphere as customer demand can surge during peak times, challenging yet rewarding experience.

The job involves assisting customers with shipping and printing services, which means you'll be on your feet a lot and interacting with people constantly. This role is perfect if you enjoy a lively workplace where no two days are the same.

While the position can help you hone your customer service skills, be aware that advancement opportunities might be limited. If you're hoping to climb the corporate ladder quickly, you may find the pace of growth slower than anticipated.

For those who are comfortable with physical demands and can handle a bit of stress, this could be a great fit. Just keep in mind that shifts can vary, so flexibility is key. You can find more details on FedEx's hiring page here.

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