Qualified Nurse

VL Telecom

Introduction Must be a qualified Nurse. Permanent Position. We are seeking a qualified or currently studying Nurse to join our team in a patient support and coordination role. The successful candidate will handle inbound communications from...

Last checked on May 18, 2026. We may earn a commission when you click through.

If you're a nurse seeking a stable position outside of traditional healthcare settings, this could be a good fit.

✓ Permanent, full-time role ✓ Opportunity to leverage nursing skills in a different capacity ✓ Engagement with patients and healthcare facilities

Qualified Nurse

VL Telecom

Updated 18 days ago

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You'll be redirected to pnet.co.za

Johannesburg On-site Full–Time

If you're a nurse seeking a stable position outside of traditional healthcare settings, this could be a good fit.

About this role

The Qualified Nurse - Customer Service Associate position is an excellent opportunity for nurses to apply their skills in a supportive role, though it may not suit those seeking clinical practice.

About the Company

VL Telecom is a provider of telecommunication services, focusing on enhancing patient support through technology.

Key Highlights

✓ Manage patient communications effectively
✓ Assist with care coordination and record retrieval
✓ Utilize EHR systems for patient management
✓ Ideal for compassionate healthcare professionals
✓ Permanent, full-time position available

💡 Honest Take: This role is suitable for qualified nurses looking to transition into a supportive, non-clinical environment.

Pros

✓ Permanent, full-time role
✓ Opportunity to leverage nursing skills in a different capacity
✓ Engagement with patients and healthcare facilities
✓ Stable work environment in a growing company

Cons

✗ Limited scope for clinical practice
✗ Onsite work may not suit everyone
✗ Potentially high call volume during peak times
✗ Requires handling of sensitive patient information

Best For: Ideal for individuals who have a strong background in nursing and excellent communication skills, willing to adapt to a customer service role.

Watch Out: Be prepared for a fast-paced environment that requires managing multiple forms of communication daily.

Apply for this position →

You'll be redirected to pnet.co.za

What Customers Say

Feedback from employees indicates a supportive team environment, but highlights the challenges of managing a high volume of patient communications.

Expert Review

This job offers nurses an opportunity to step into a patient support role that is increasingly vital in healthcare. The position involves managing inbound communications, a task that demands both excellent listening skills and the ability to provide basic clinical guidance.

VL Telecom is looking for compassionate professionals who can effectively support patients while utilizing Electronic Health Record (EHR) systems. This role can be a great fit for those who wish to maintain a connection to healthcare without the traditional clinical responsibilities.

However, it's important to note that this position may not appeal to nurses seeking hands-on patient care. The focus here is on coordination and support, which may feel limiting for those who thrive in direct patient interaction. Additionally, the high volume of calls and messages can be demanding.

According to the company's job listing, the role is full-time with no remote options, which could be a drawback for those preferring flexible work arrangements. For more details, you can visit the official listing at PNet.