Posting Number S14905P Working Title Financial Aid Advisor, Scholarships Department VPI-Student Financial Aid About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department The Office of Student Financial Aid (OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students. College/Unit/Department website https://osfa.uga.edu/ Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Monday – Friday, 8:00am – 5:00pm. Some evening or weekend hours may be needed. Some travel needed. Advertised Salary Up To $45,000 Posting Date 03/23/2026 Open until filled Yes Closing Date Proposed Starting Date 05/01/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]). USG Core Values Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom. Position Information Classification Title Financial Aid Advisor I FLSA Exempt FTE 1.00 Minimum Qualifications Bachelor’s degree in a related field or equivalent Preferred Qualifications Prior experience working in student financial aid preferred Position Summary Advise students and parents regarding federal, state, and institutional financial aid in an accurate and efficient manner, and assist with related financial aid application processes. Assist with the awarding and management of University merit and need based scholarships. Determine eligibility for and revise financial aid awards according to established guidelines and policies, and in compliance with applicable rules and regulations. Remain current regarding federal, state, and university financial aid regulations, policies and procedures. Support processing of institutional and external scholarship programs. Knowledge, Skills, Abilities and/or Competencies Acute attention to detail and deadlines. Strong organizational skills. Ability to multitask with high levels of accuracy. Strong customer service skills. Excellent oral and written communication skills. Serve various student and parent populations. Strong computer and technology skills. Physical Demands Climb Stairs. Lift up to 30 pounds or more. Sitting for extended periods of time doing computer work. Some evening and weekend work. Some travel for outreach events off campus. Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. Duties/Responsibilities Duties/Responsibilities Advise accurately and efficiently students and parents who call, visit, or e-mail the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after (including institutional and outside scholarships). Provide assistance to students, families, and colleagues in completing financial aid application processes. Maintain a working knowledge of relevant student information and financial aid processing systems. Maintain privacy and confidentiality of student and family data and information. Maintain security of student records and related information. Percentage of time 20 Duties/Responsibilities Assist the Senior Assistant Director with the awarding and management of University merit and need based scholarships. Percentage of time 20 Duties/Responsibilities Collaborate with other employees on office committees regarding policy, procedures, and training opportunities. Participate in approved professional development activities in coordination with supervisor. Assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally. Assist in training new employees (permanent and temporary, including interns and graduate assistants), as needed. Percentage of time 20 Duties/Responsibilities Accurately award and revise student financial aid in accordance with federal, state and university policies and procedures. Process and work numerous and complex reports which require the ability to interpret the necessary action required and that they are completed in a timely manner. Remain current regarding federal, state and university regulations, policies and procedures concerning financial aid related matters (particularly related to institutional and external scholarships). Monitor BANNER, the National Student Loan Data System (NSLDS), and other systems for changes to students’ federal aid eligibility and revise or cancel financial aid awards, as necessary. Reconcile award discrepancies with Student Accounts and work with UGA departments as needed to resolve financial aid related issues. Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures. Accurately review data, reports, and student eligibility related to student financial aid programs. Assist with accurately maintaining relevant sections of the OSFA Policies and Procedures Manual. Percentage of time 35 Duties/Responsibilities Assist with office reception duties, as needed. Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies. Maintain professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public. Perform other duties as assigned in support of office, divisional, and institutional goals. Percentage of time 5