Full-Time Customer Service Associate - Remote

Optimal Ticketing

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Last checked on May 3, 2026. We may earn a commission when you click through.

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Full-Time Customer Service Associate - Remote

Optimal Ticketing

Updated 1 month ago
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Helotes Remote $ 401,000 – 401,000 📅 2026-03-24

About the Company

Optimal Ticketing specializes in providing ticketing solutions and customer service support for various events and venues.

Key Highlights

  • Remote work flexibility
  • Comprehensive benefits including medical, dental, and vision
  • 401k matching to help secure your future
  • Paid time off (PTO) to recharge
  • Directly assist customers with ticket inquiries and transactions

💡 Honest Take: While the position offers a solid salary of $401,000, prospective employees should consider the high expectations in customer service roles, which can be demanding.

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