Operations Associate, Jackpocket

DraftKings, Inc.

Join Jackpocket as a part-time Operations Associate, supporting real-time order statuses and customer service.

Last checked on August 30, 2026. We may earn a commission when you click through.

✓ Flexible work hours ✓ Opportunity to gain experience in tech ✓ Focus on customer satisfaction

Operations Associate, Jackpocket

DraftKings, Inc.

Updated 10 days ago

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Boise Part Time

This position is suitable for individuals seeking part-time work in customer service and operations within a tech-driven company. However, the lack of remote options may deter those looking for flexibility.

About this role

Join Jackpocket as a part-time Operations Associate, supporting real-time order statuses and customer service.

About the Company

DraftKings, Inc. is a leading sports technology and entertainment company, specializing in mobile gaming and sports betting.

Key Highlights

✓ Part-time position with flexible hours
✓ Focus on real-time customer order tracking
✓ Emphasis on exceptional customer service skills
✓ Opportunity to work in a growing tech environment
✓ No remote work option available

💡 Honest Take: While the hourly rate is set at $16, the part-time nature means limited hours and potential for instability in scheduling. The role requires strong multitasking and communication skills, which can make it demanding.

Pros

✓ Flexible work hours
✓ Opportunity to gain experience in tech
✓ Focus on customer satisfaction
✓ Part of a reputable company in sports entertainment

Cons

✗ Part-time hours may be inconsistent
✗ Not a remote position
✗ Salary not disclosed beyond hourly rate
✗ High demands on customer interaction

Best For: Ideal for students or those with other commitments looking for part-time work in Boise.

Watch Out: The role requires you to engage heavily with customers, which can be stressful without proper support.

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Expert Review

This part-time role at Jackpocket is ideal for those looking to dive into the tech side of customer service. The hourly rate is competitive, but the lack of benefits and the non-remote nature could limit appeal for some.

Customers often highlight the need for strong communication skills as the role involves frequent interaction with users. While the experience can be rewarding, expect high demands and pressure to maintain real-time updates on orders.

In terms of company culture, DraftKings promotes a fast-paced work environment. However, the inconsistent hours typical of part-time roles may lead to uncertainty in weekly scheduling, which is something applicants should consider. Overall, if you thrive in a dynamic setting and enjoy helping customers, this position could be a fit.

For more details on the position and application process, visit the official listing here.