Customer Service Clerk
Hays Travel
About Hays Travel As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include...
Last checked on May 16, 2026. We may earn a commission when you click through.
A solid choice for those looking to enter the travel sector without needing to commute.
Customer Service Clerk
Hays Travel
Updated 13 days agoYou'll be redirected to uk.indeed.com
A solid choice for those looking to enter the travel sector without needing to commute.
About this role
Hays Travel's Customer Service Clerk role offers flexibility and a focus on customer satisfaction, making it a suitable choice for remote workers.
About the Company
Hays Travel is the UK's largest independent travel agency, offering great value holidays and exceptional customer service for over 40 years.
Key Highlights
- ✓ Remote working available from anywhere in the UK.
- ✓ Join a well-established company with a strong focus on customer satisfaction.
- ✓ Opportunity to work with leading travel suppliers and products.
- ✓ Access to a supportive team environment across various departments.
💡 Honest Take: This job offers decent flexibility but may involve dealing with challenging customer queries.
Pros
- ✓ Flexible remote work options.
- ✓ Established company with a reputable background.
- ✓ Broad exposure to travel products and services.
- ✓ Supportive team culture.
Cons
- ✗ Handling difficult customer interactions can be stressful.
- ✗ Pay details are not specified in the listing.
- ✗ May require extensive product knowledge.
Best For: Great for individuals who enjoy helping others and have a passion for travel.
Watch Out: Be prepared for the potential stress of customer complaints and queries.
You'll be redirected to uk.indeed.com
What Customers Say
Workers appreciate the supportive culture but note the stress of handling customer issues.
Expert Review
Landing a position as a Customer Service Clerk at Hays Travel means diving into the UK's bustling travel sector. With over 460 branches and a strong online presence, the company offers a comprehensive service that includes everything from flights to attraction tickets. This role provides an opportunity to work remotely, which can be a huge perk for anyone looking to balance work and home life.
However, it's essential to recognise that dealing with customer complaints can be challenging. Expect to handle a range of queries, some of which may be quite difficult. Still, if you thrive in a supportive team environment and enjoy problem-solving, this could be a great fit.
The company’s long-standing reputation in the travel industry adds a level of credibility to your CV. You’ll gain valuable experience working with top travel suppliers and learn the ins and outs of holiday planning. If you're keen on developing your customer service skills while working in a fun, travel-oriented context, this position is worth considering. For more details, check out Hays Travel's official job listing at indeed.com.
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