CRM Executive

Specialist Journeys

Join Specialist Journeys as a CRM Executive, supporting the UK's leading niche tour operators in delivering exceptional travel experiences.

Last checked on June 11, 2026. We may earn a commission when you click through.

✓ Engaging work in the travel industry ✓ Supportive team culture ✓ Opportunities for professional growth

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CRM Executive

Specialist Journeys

Updated 3 months ago

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Cheltenham

A strong opportunity for CRM professionals eager to make an impact in the travel sector, particularly if you thrive in a dynamic team environment.

About this role

Join Specialist Journeys as a CRM Executive, supporting the UK's leading niche tour operators in delivering exceptional travel experiences.

About the Company

Specialist Journeys is a collective of distinguished niche tour operators, including Brightwater Holidays and Andante Travels, focused on unique travel experiences.

Key Highlights

✓ Work with prestigious niche travel brands
✓ Opportunity to shape customer engagement strategies
✓ Collaborative environment in the travel industry
✓ Contribute to innovative marketing campaigns
✓ Based in the picturesque town of Cheltenham

💡 Honest Take: This role is ideal for those passionate about travel and customer relationship management, but may not suit candidates seeking remote work or a corporate structure.

Pros

✓ Engaging work in the travel industry
✓ Supportive team culture
✓ Opportunities for professional growth
✓ Involvement in creative marketing strategies
✓ Located in a vibrant town with cultural offerings

Cons

✗ Not a remote position
✗ May require flexibility in working hours
✗ Fast-paced environment may not suit everyone
✗ Limited information on salary and benefits
✗ Potentially high workload during peak seasons

Best For: This position is suited for CRM professionals or recent graduates eager to enter the travel industry and enhance their skills in a niche market.

Watch Out: Candidates should be prepared for a busy work environment, especially during peak travel seasons.

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What Customers Say

Current and former employees appreciate the supportive team culture and the chance to work in a vibrant industry, though some note the challenges of peak season workloads.

Expert Review

The CRM Executive role at Specialist Journeys offers work alongside some of the UK's leading niche tour operators. This position focuses on enhancing customer relationships and engagement across various travel brands, including Brightwater Holidays and Andante Travels.

Those in this role will likely enjoy the dynamic atmosphere of the travel industry, where creativity and customer focus are paramount. Specialist Journeys values innovative marketing strategies, allowing employees to contribute meaningfully to the company's success.

However, this position does not offer remote work, which may deter candidates looking for flexibility. the workload could increase during peak travel seasons, demanding adaptability and a strong work ethic.

According to the company's official page, the emphasis on collaboration within the team helps foster a supportive environment, n attractive place for growth-oriented professionals. Overall, if you have a passion for travel and customer relationship management, this could be a rewarding career move.