Senior Customer Support Agent
Ben
Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...
Last checked on May 7, 2026. We may earn a commission when you click through.
Senior Customer Support Agent
Ben
Updated 23 days agoYou'll be redirected to jobs.ashbyhq.com
About this role
Ben is a benefits platform that connects the entire benefits ecosystem, aiming to improve outcomes for employers, employees, brokers, and providers.
About the Company
Ben is a benefits platform focused on enhancing employee support and outcomes through technology, connecting employers, brokers, and providers.
Key Highlights
- ✓ Full-time, remote position with hybrid flexibility.
- ✓ Involves direct customer interaction via email, chat, and phone.
- ✓ Focus on technical issue resolution in a fast-paced SaaS environment.
- ✓ Opportunity to become a product expert and contribute to product improvements.
- ✓ Working hours align with core UK hours (9am–6pm, Mon-Fri).
💡 Honest Take: This job's good for those with solid tech skills and a knack for solving problems. Be prepared for a busy environment and expect to handle various customer queries.
You'll be redirected to jobs.ashbyhq.com
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