Customer Support Representative

Tabby

Join Tabby as a Customer Support Representative and assist customers via phone, chat, and email in both English and Arabic.

Last checked on May 28, 2026. We may earn a commission when you click through.

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If you're motivated and want to work in a dynamic financial tech environment, this role could be a solid fit.

✓ Supportive work culture ✓ Career advancement opportunities ✓ Competitive salary

Customer Support Representative

Tabby

Updated 3 days ago
Apply now

You'll be redirected to tabby.pinpointhq.com

Cairo Remote دوام كامل

If you're motivated and want to work in a dynamic financial tech environment, this role could be a solid fit.

About this role

Tabby is a rapidly growing financial technology company based in the GCC, enabling consumers to shop with flexible payment options.

About the Company

Tabby is a rapidly growing financial technology company in the GCC, offering flexible payment options like Buy Now, Pay Later.

Key Highlights

  • Base salary of 15,000 EGP gross (around 12,250 EGP net)
  • Support customers in English and Arabic
  • Opportunities for career growth and skill development
  • Work in a supportive environment with a focus on customer care
  • Flexible work schedule with rotating shifts

💡 Honest Take: This role is great for those who enjoy helping others but may not suit those looking for a traditional office job.

Pros

  • Supportive work culture
  • Career advancement opportunities
  • Competitive salary
  • Work with a reputable brand
  • Flexible working hours

Cons

  • Rotating shifts can be challenging
  • Some products charge interest
  • Customer service can be demanding
  • Limited physical interaction with colleagues
  • High expectations for customer satisfaction

Best For: Ideal for those fluent in English and Arabic who enjoy problem-solving and helping customers.

Watch Out: Be prepared for the challenges of a customer-facing role, including handling difficult inquiries.

Apply for this position

You'll be redirected to tabby.pinpointhq.com

What Customers Say

Employees appreciate the supportive work culture but note the demanding nature of customer service roles.

Expert Review

Tabby is making waves in the financial tech scene with its flexible payment solutions. As a Customer Support Representative, you’ll handle inquiries through phone, chat, and email in both Arabic and English. This position offers a base salary of 15,000 EGP gross, translating to approximately 12,250 EGP net monthly.

Unlike typical call centers, Tabby emphasizes a supportive environment where staff can excel. The company is transparent about its financial products, which may involve interest charges. This is crucial for candidates to consider, especially those averse to financial services.

Expect rotating shifts that can disrupt work-life balance, but this setup also offers flexibility. The job is best suited for motivated individuals keen on building a career in customer service within the finance sector. For more details, check Tabby's page.

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