Customer Support Specialist

QuickTeam

This a Full Remote job, the offer is available from: Africa Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly. Role Overview:We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.Full-time, 40 Hours/WeekFully remote, work from homeSalary: ZAR 17,000-20,000/month, commensurate with skills and experienceAvailability to work during EST business hours. Responsibilities: Monitor EV charger statuses and identify any issues. Communicate with property owners and drivers to assist with troubleshooting. Coordinate with maintenance teams for on-site support. Document issues and resolutions in the system. Escalate complex technical problems when necessary.Requirements 3+ years of experience as a Customer Service Specialist or Technical Support Specialist Tech-savvy with strong problem-solving skills Excellent communication skills Ability to multitask and manage active issues efficiently Customer service or technical support experience in IT or related field preferred Training Provided: EV charger systems and operations Basic troubleshooting and issue resolution Coordination procedures with maintenance and property teamsThis offer from "QuickTeam" has been enriched by Jobgether.com and got a 77% flex score.

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Customer Support Specialist

QuickTeam

Updated 2 months ago
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Nigeria (+56 others) Remote 17–20 Full-Time

About this role

This a Full Remote job, the offer is available from: Africa

Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.

Role Overview:We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.Full-time, 40 Hours/WeekFully remote, work from homeSalary: ZAR 17,000-20,000/month, commensurate with skills and experienceAvailability to work during EST business hours.

Responsibilities:

Monitor EV charger statuses and identify any issues. Communicate with property owners and drivers to assist with troubleshooting. Coordinate with maintenance teams for on-site support. Document issues and resolutions in the system. Escalate complex technical problems when necessary.Requirements

3+ years of experience as a Customer Service Specialist or Technical Support Specialist Tech-savvy with strong problem-solving skills Excellent communication skills Ability to multitask and manage active issues efficiently Customer service or technical support experience in IT or related field preferred Training Provided:

EV charger systems and operations Basic troubleshooting and issue resolution Coordination procedures with maintenance and property teamsThis offer from "QuickTeam" has been enriched by Jobgether.com and got a 77% flex score.

About the Company

QuickTeam specializes in the installation and maintenance of EV charging stations for commercial properties, focusing on ensuring operational efficiency.

Key Highlights

  • Fully remote role with a salary range of ZAR 17,000-20,000/month
  • No prior EV charger experience necessary; full training provided
  • Requires strong communication and technical skills
  • Availability to work during EST business hours

💡 Honest Take: While the position offers a good salary and remote work flexibility, candidates should be prepared for the learning curve associated with the EV charging sector.

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