Customer Service Representatives

MSA Solutions

If you're looking for a customer service role with an international focus, this position could be a great fit, despite the demanding hours.

Last checked on May 14, 2026. We may earn a commission when you click through.

For those with customer service experience looking to work for a USA-based company, this role offers a unique opportunity, albeit with challenging hours.

✓ Competitive salary of R8K–R10K per month ✓ Gain experience working with international clients ✓ Build long-lasting relationships with clients

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Representatives

MSA Solutions

Updated 1 month ago

Apply now →

You'll be redirected to za.indeed.com

Gauteng On-site R8–R10 Full–Time

For those with customer service experience looking to work for a USA-based company, this role offers a unique opportunity, albeit with challenging hours.

About this role

If you're looking for a customer service role with an international focus, this position could be a great fit, despite the demanding hours.

About the Company

MSA Outsourcing Solutions is a South African company specializing in staffing for clients in the USA, delivering high-quality personnel across multiple industries.

Key Highlights

✓ Office-based role in Houghton Estate, Johannesburg
✓ Work aligned with USA EST hours, 3pm-12am
✓ Support various industries with inbound and outbound calls
✓ Opportunity for growth in customer service skills

💡 Honest Take: This position demands flexibility and strong communication skills, as it operates during evening hours to cater to US clients.

Pros

✓ Competitive salary of R8K–R10K per month
✓ Gain experience working with international clients
✓ Build long-lasting relationships with clients

Cons

✗ Evening working hours might not suit everyone
✗ Office-based role limits remote work flexibility
✗ High expectations for quick turnaround times

Best For: Ideal for South Africans seeking to bridge their careers into international customer service while gaining experience in a dynamic environment.

Watch Out: Be prepared for a fast-paced environment with high demands for responsiveness and adaptability.

Apply for this position →

You'll be redirected to za.indeed.com

What Customers Say

Feedback from employees highlights a supportive work environment, though many note the challenges of the evening shifts.

Expert Review

This position with MSA Outsourcing Solutions requires customer service representatives to operate during late hours, aligning with US clients. With a salary range of R8 000 to R10 000 per month, the role is financially attractive but comes with the challenge of evening hours.

The work environment is office-based in Houghton Estate, Johannesburg, which might not appeal to those seeking remote work options. Candidates should be ready to handle inbound and outbound calls, actively assisting clients while building strong relationships.

While this role provides the opportunity to work with international clients and develop valuable skills, it also demands a strong commitment to customer service excellence. The fast-paced nature of the job means that adaptability and quick thinking are crucial for success. For more details, visit their official page at Indeed.

🏢