Customer Relationship Management Manager

Snoot

Company: Snoot – Pet Health, Grooming and Pet Essentials Delivery Services.Handle customer requests, ensuring prompt responses and resolutions.Monitor and manage customer feedback and grievance redressal to enhance client satisfaction.Leverage Zoho CRM to maintain client records, track interaction

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Customer Relationship Management Manager

Snoot

Updated 3 months ago
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Pune

About the Company

Snoot is a company specializing in pet health, grooming, and delivery services for pet essentials.

Key Highlights

  • Manage customer requests for timely resolution
  • Utilize Zoho CRM for tracking client interactions
  • Enhance client satisfaction through feedback management
  • Directly involved in grievance redressal processes

💡 Honest Take: This role is crucial for maintaining customer relations in a niche market, but candidates should be prepared for a potentially demanding environment with direct customer interaction.

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