Customer Service Representative

Maximus

Maximus seeks a full-time Customer Service Representative for healthcare support, based on-site in Tampa or Riverview, FL with flexible shift options.

Last checked on September 12, 2026. We may earn a commission when you click through.

✓ Flexible shift options ✓ Opportunity to work in healthcare ✓ Full-time employment with potential for growth

Customer Service Representative

Maximus

Updated 12 hours ago

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Lutz On-site Full Time

This position is suitable for those seeking full-time employment in the healthcare sector, especially if you prefer on-site work. However, the demanding nature of the job might not be ideal for everyone.

About this role

Maximus seeks a full-time Customer Service Representative for healthcare support, based on-site in Tampa or Riverview, FL with flexible shift options.

About the Company

Maximus is a leading provider of technology and consulting services, focusing on health and human services.

Key Highlights

✓ On-site positions in Tampa or Riverview, FL
✓ Full-time schedules with evening and night shifts available
✓ Role involves supporting healthcare-related inquiries

💡 Honest Take: While the flexible shift options may sound appealing, the role can be demanding with high call volumes. Many employees report feeling overwhelmed during peak hours, which could impact job satisfaction.

Pros

✓ Flexible shift options
✓ Opportunity to work in healthcare
✓ Full-time employment with potential for growth

Cons

✗ High call volume can be stressful
✗ On-site requirement may limit flexibility
✗ Salary not disclosed

Best For: Ideal for recent graduates or those with customer service experience seeking entry into the healthcare industry.

Watch Out: The high call volume and potential for stress during peak times could be a significant downside for some applicants.

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Expert Review

This position offers a unique entry point into the healthcare industry, allowing you to assist individuals in need. The on-site requirement means you’ll need to be local to Tampa or Riverview, which may limit applicants from other areas. Our editorial team found that employees appreciate the supportive environment but often mention the stress associated with high call volumes.

While evening and night shifts provide flexibility, they also come with challenges, such as adapting to late hours and potential family disruptions. The absence of disclosed salary details can also be concerning for potential applicants who want to ensure the compensation aligns with their expectations.

Overall, if you're passionate about healthcare and enjoy helping others, this role may fit you well. However, be prepared for the fast-paced environment that comes with a customer service representative position in a healthcare setting. For more details, check out the official listing on Talent.com.