Senior Customer Service Lead & Trainer
Pavago
Job Title: Senior Customer Service Lead & Trainer Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team...
Last checked on May 7, 2026. We may earn a commission when you click through.
Senior Customer Service Lead & Trainer
Pavago
Updated 25 days agoYou'll be redirected to adzuna.co.za
About this role
Pavago is a remote service-oriented company that focuses on delivering quality customer support to U.S.-based clients.
About the Company
Pavago is a company focused on delivering excellent customer service to U.S.-based clients through a remote team.
Key Highlights
- ✓ Lead a remote customer service team
- ✓ Onboard and train new team members
- ✓ Monitor KPIs and manage performance
- ✓ Handle escalations for complex interactions
- ✓ Work U.S. business hours (EST)
💡 Honest Take: The remote nature suits those looking for flexibility, but be prepared for the U.S. hours and the challenge of managing a diverse team.
You'll be redirected to adzuna.co.za
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