Job Description We partner with independent contractors who are serious about remote work and capable of managing their responsibilities in a professional home office environment. This Opportunity Is Ideal For Individuals Who: Can follow structured systems without hand-holdingShow up consistently and on timeUnderstand that remote work requires accountabilityRole Overview Provide customer service support via phoneResolve inquiries using established processesDocument interactions accuratelyMaintain performance standards throughout certification and production Requirements What You Should Know Before Applying This is a 1099 independent contractor opportunity Certification attendance is mandatoryStartup and equipment requirements applyMissing certification or performance benchmarks may result in removalTechnical & Workspace Requirements Quiet, distraction-free home workspaceWired high-speed internetWindows-based PC (no Mac or Chromebook)USB headset required prior to startPay Structure Contract rates typically range $12-$15/hour , depending on programAdvancement opportunities are performance-based, not guaranteed This opportunity rewards consistency, preparation, and follow-through. Benefits Work From Home Flexible Schedule - You Choose Your Own Schedule We contract with agents within the United States, with the EXCEPTION of: California, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.