Administrative Associate (Receptionist) - The Medical City C

The Medical City

This role is the first point of contact for patients, assisting with inquiries, verifying information for medical access, and ensuring a quality patient experience.

Last checked on June 17, 2026. We may earn a commission when you click through.

Overall, this position offers a solid entry point into the healthcare field, especially for those who thrive in customer service roles.

✓ Direct interaction with patients ✓ Opportunity to work in a reputable healthcare facility ✓ Gain experience in medical administration

Administrative Associate (Receptionist) - The Medical City C

The Medical City

Updated 19 days ago

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Manila

Overall, this position offers a solid entry point into the healthcare field, especially for those who thrive in customer service roles.

About this role

This role is the first point of contact for patients, assisting with inquiries, verifying information for medical access, and ensuring a quality patient experience.

About the Company

The Medical City is a leading healthcare institution in the Philippines, known for its comprehensive medical services and patient-centered care.

Key Highlights

✓ First point of contact for patients
✓ Assists with medical inquiries and billing
✓ Ensures quality patient experience
✓ Full-time position with clear responsibilities
✓ Located at SM Manila

💡 Honest Take: This role is essential for anyone looking to start a career in healthcare, but it may be challenging due to the demands of patient interactions.

Pros

✓ Direct interaction with patients
✓ Opportunity to work in a reputable healthcare facility
✓ Gain experience in medical administration
✓ Potential for career advancement

Cons

✗ High-pressure environment
✗ Requires excellent communication skills
✗ May involve handling difficult patient situations
✗ Limited remote work opportunities

Best For: Ideal for fresh graduates or those with experience in administrative roles seeking to enter the healthcare sector.

Watch Out: Be prepared for a fast-paced work environment that requires multitasking and strong interpersonal skills.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Employees appreciate the hands-on experience and the opportunity to work in a dynamic healthcare environment, though some note the challenges of a high-pressure setting.

Expert Review

The Administrative Associate role at The Medical City presents an excellent opportunity for those entering the healthcare field. You will be the first point of contact for patients, which means your communication skills will be put to the test daily. Expect to assist with inquiries and ensure that patients have accurate information for their medical needs.

One significant aspect of this role is the focus on patient experience. The Medical City emphasizes quality service, so you'll need to maintain a positive demeanor even under pressure. This position about answering phones; it involves a great deal of responsibility in managing patient expectations and ensuring their needs are met.

Potential applicants should be aware that this is not a remote position, and the demands can be high, especially in a busy clinic setting like SM Manila. Your ability to handle stressful situations and provide excellent customer service will be crucial. The role may also open doors to further career advancement within the healthcare system.

According to The Medical City's official site, they have a strong commitment to patient care, which reflects positively on employees who take pride in their work. This position is a significant stepping stone for anyone looking to build a career in healthcare administration.