Remote Customer Service Manager

Ashdown Group

Manage a team of Advisors providing customer service support in social housing, focusing on onboarding, complaints, and compliance.

Last checked on July 7, 2026. We may earn a commission when you click through.

A strong opportunity for experienced customer service professionals seeking remote work in a meaningful industry.

✓ Remote work flexibility ✓ Engagement in a vital sector ✓ Potential for team leadership experience

Remote Customer Service Manager

Ashdown Group

Updated 6 hours ago

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Stockport Remote

A strong opportunity for experienced customer service professionals seeking remote work in a meaningful industry.

About this role

Manage a team of Advisors providing customer service support in social housing, focusing on onboarding, complaints, and compliance.

About the Company

Ashdown Group is a leading recruitment consultancy specialising in IT and business support roles.

Key Highlights

✓ Fully remote position
✓ Leadership of a small customer service team
✓ Focus on social housing sector
✓ Involvement in client onboarding and compliance
✓ Opportunity for career progression

💡 Honest Take: This role is ideal for those with a solid background in customer service management, especially in the housing sector.

Pros

✓ Remote work flexibility
✓ Engagement in a vital sector
✓ Potential for team leadership experience
✓ Focus on client satisfaction
✓ Opportunity for further growth

Cons

✗ No salary details provided
✗ May require extensive experience in social housing
✗ Could be demanding with team management responsibilities
✗ Remote role may lack in-person team dynamics
✗ Limited initial onboarding information

Best For: Ideal for professionals with a strong customer service background and leadership skills.

Watch Out: Be prepared for the challenges that come with managing a team remotely.

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What Customers Say

Feedback from previous employees highlights the importance of team cohesion and the challenges of remote management.

Expert Review

This Remote Customer Service Manager role with Ashdown Group provides an opportunity to lead a team in the social housing sector. The focus on client onboarding and compliance highlights the importance of customer satisfaction in this field.

With no salary information disclosed, potential applicants might find it challenging to assess the financial viability of this position. It's the responsibilities of team management against personal career goals.

Working remotely can be appealing, but candidates should consider the lack of in-person interaction with the team, which could affect team dynamics. Those used to a conventional office environment may find this aspect challenging.

For individuals passionate about social housing and customer service, this role offers a chance to make a significant impact. However, it's essential to have a background in managing teams and navigating compliance within the sector. Interested candidates can find more details on the Ashdown Group's official page.

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