Customer Service Representative

Qatar Navigation Q.P.S.C

Drive best in call customer service standards; resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Last checked on May 3, 2026. We may earn a commission when you click through.

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Customer Service Representative

Qatar Navigation Q.P.S.C

Updated 4 months ago
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Dubai Marina 📅 2026-04-12

About this role

Drive best in call customer service standards; resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

About the Company

Qatar Navigation Q.P.S.C is a prominent player in the logistics and marine sectors, dedicated to providing top-notch services in the region.

Key Highlights

  • ✓ Ensure high standards in customer service interactions.
  • ✓ Effectively resolve complaints through active listening.
  • ✓ Identify root causes of issues and provide suitable solutions.
  • ✓ Follow up with customers to confirm resolution satisfaction.

💡 Honest Take: This role is essential for maintaining customer satisfaction, but it can be challenging due to the nature of complaints and the need for effective communication skills.

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You'll be redirected to ae.talent.com

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