Customer Service Representative

Qatar Navigation Q.P.S.C

Drive best in call customer service standards; resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting...

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Customer Service Representative

Qatar Navigation Q.P.S.C

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Dubai Marina 📅 2026-04-12

About this role

Drive best in call customer service standards; resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

About the Company

Qatar Navigation Q.P.S.C is a leading logistics and maritime company in the region, known for its commitment to customer satisfaction.

Key Highlights

  • ✓ Resolve customer complaints efficiently and effectively.
  • ✓ Follow up to ensure issues are fully resolved.
  • ✓ Clarify problems and offer tailored solutions.
  • ✓ Drive high call customer service standards.

💡 Honest Take: This gig demands patience and strong communication skills. It's not just about answering calls; you'll need to handle tricky problems daily.

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