Technical Support

Teleperformance Global Services

Teleperformance is hiring English-speaking graduates for technical support roles in Cairo, offering various benefits including performance bonuses and insurance.

Last checked on August 5, 2026. We may earn a commission when you click through.

✓ Attractive salary and performance bonuses ✓ Robust insurance coverage ✓ Transportation and overnight allowances

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Technical Support

Teleperformance Global Services

Updated 1 month ago

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Cairo دوام كامل

This role is for recent graduates seeking to enter the tech support field, but the unconventional shift hours may deter those preferring a typical 9-to-5 job. If you're flexible and willing to work nights, the benefits can outweigh the drawbacks.

About this role

Teleperformance is hiring English-speaking graduates for technical support roles in Cairo, offering various benefits including performance bonuses and insurance.

About the Company

Teleperformance is a global leader in customer experience and contact center services, operating since 2007.

Key Highlights

✓ Competitive salary of 19,500 EGP NET plus bonuses
✓ Comprehensive social and medical insurance
✓ Transportation allowance of 1,500 EGP
✓ Performance bonuses every three months
✓ Rotating shifts provide flexibility

💡 Honest Take: While the salary looks attractive, the requirement for rotating shifts can be challenging for many. The extensive performance bonuses are appealing, but they depend heavily on meeting KPIs.

Pros

✓ Attractive salary and performance bonuses
✓ Robust insurance coverage
✓ Transportation and overnight allowances
✓ Discounts available at various stores
✓ Team-oriented work environment

Cons

✗ Rotational shifts can disrupt work-life balance
✗ Performance bonuses are contingent on KPIs
✗ Potentially high turnover in customer service roles
✗ Limited career advancement details provided
✗ Location-specific — not remote

Best For: Individuals in Cairo looking for entry-level positions in customer service with a focus on technical support.

Watch Out: The rotating shift schedule may not suit everyone, particularly those with family commitments or other daytime obligations.

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What Customers Say

Employees appreciate the salary and bonuses but often mention the challenges of working rotating shifts.

Expert Review

This position offers a ** and several benefits, ppealing for graduates. The performance bonuses are a nice touch, rewarding consistent hard work. However, the requirement for rotational shifts, starting from 2 PM and ending at 6 AM, may not be ideal for everyone.

Many applicants may find this a back, especially if they prefer conventional working hours. The transportation allowance and discounts at local stores add value, but they may not offset the stress of night shifts for many employees. It's the work environment at Teleperformance, as the customer service field can be demanding with high turnover rates.

Overall, this role is those who thrive in a dynamic team setting** and are flexible with their schedules. If working nights doesn't faze you, the benefits and salary can be quite rewarding. More details can be found on Teleperformance's official page.