Telstra Retail Part Time Customer Service & Sales Consultant

telstra

Join Telstra Retail as a part-time Customer Service Consultant, assisting customers with product selection, service activation, and basic troubleshooting.

Last checked on September 15, 2026. We may earn a commission when you click through.

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✓ Gain experience in a reputable company ✓ Flexible part-time hours ✓ Develop communication and sales skills

Telstra Retail Part Time Customer Service & Sales Consultant

telstra

Updated 1 day ago
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You'll be redirected to au.talent.com

Queensland Part Time

This position is ideal for those seeking part-time work in customer service and looking to build skills in a reputable company. However, the demands of retail can be challenging for those unaccustomed to a busy environment.

About this role

Join Telstra Retail as a part-time Customer Service Consultant, assisting customers with product selection, service activation, and basic troubleshooting.

About the Company

Telstra is a leading telecommunications and media company in Australia, known for its extensive network and customer service.

Key Highlights

  • Frontline support for customers
  • Assistance with product selection and activation
  • Opportunity to enhance communication skills
  • Part-time flexible hours
  • Work in a dynamic retail environment

💡 Honest Take: While the role offers valuable experience in customer service, be prepared for the fast-paced retail environment. Some employees report high pressure during peak times, which may not suit everyone.

Pros

  • Gain experience in a reputable company
  • Flexible part-time hours
  • Develop communication and sales skills
  • Work with a well-known brand

Cons

  • Fast-paced and potentially stressful environment
  • Limited advancement opportunities in part-time roles
  • Variable hours may affect income stability

Best For: Ideal for those looking for a part-time role in retail, especially students or anyone needing flexible hours.

Watch Out: Expect high customer foot traffic during peak hours, which can lead to a demanding work pace.

Apply for this position

You'll be redirected to au.talent.com

Expert Review

Working at Telstra Retail as a part-time Customer Service Consultant offers a chance to develop valuable skills in customer service and sales. The role involves assisting customers with product selection and troubleshooting, which can be rewarding yet challenging. Customer interactions can be fast-paced, especially during peak hours, leading to potential stress.

It's important to be prepared for this . Our team found that while the experience is beneficial, it may not suit everyone, especially those who prefer a more sedate work pace. Flexibility is , making it suitable for students or individuals looking to balance work and study.

However, be aware that the part-time nature of the role may limit opportunities for career advancement within the company. Check the official Telstra page for more details.

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