SCADA Network Manager Support Engineer

Hitachi

Hitachi Energy South Africa is looking for a Service Engineer to provide first-line support for customers using Network Manager SCADA/EMS/GMS.

Last checked on September 14, 2026. We may earn a commission when you click through.

✓ Engaging work with technology ✓ Supportive team environment ✓ Exposure to various technical challenges

SCADA Network Manager Support Engineer

Hitachi

Updated 2 days ago

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Johannesburg

This role is ideal for tech-savvy individuals who enjoy problem-solving in a collaborative environment. While it offers a chance to work with technology, the demands of customer support can be challenging.

About this role

Hitachi Energy South Africa is looking for a Service Engineer to provide first-line support for customers using Network Manager SCADA/EMS/GMS.

About the Company

Hitachi Energy South Africa (Pty) Ltd is a leader in energy management solutions, providing innovative technology and services.

Key Highlights

✓ First-line support for Network Manager SCADA/EMS/GMS
✓ Collaborative environment with expert colleagues
✓ Opportunity to solve real-world technical issues

💡 Honest Take: The position involves dealing with a variety of customer issues, which can be rewarding but may also lead to stress during peak times. The team atmosphere is supportive, but expect occasional high-pressure situations.

Pros

✓ Engaging work with technology
✓ Supportive team environment
✓ Exposure to various technical challenges

Cons

✗ High-pressure situations during peak support times
✗ Limited information on salary and benefits
✗ Potentially long hours depending on demand

Best For: Recent graduates or experienced professionals in engineering or IT looking for a challenging yet rewarding role.

Watch Out: Expect demanding customer interactions that can lead to high stress during busy periods.

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What Customers Say

Employees appreciate the collaborative team environment but mention the high-pressure nature of customer support tasks.

Expert Review

This role at Hitachi Energy South Africa offers engage directly with clients on technical issues. The position requires a solid understanding of SCADA systems and exceptional problem-solving skills. You will find yourself in a fast-paced environment where your technical knowledge will be put to the test daily.

Customer service skills are equally important as you will be the first point of contact for clients facing challenges with their SCADA/EMS/GMS systems. The support team is well-regarded, providing a collaborative atmosphere that can enhance your learning and professional growth. However, the job can be stressful, especially during peak times when multiple issues arise simultaneously.

It's essential to be prepared for these high-pressure situations and manage your time effectively. Overall, this position is suitable for those who thrive in dynamic, technology-driven environments.