Reservationist

Bushwise

Join Bushwise as a Reservationist, managing hotel bookings and providing exceptional service to guests via phone and email.

Last checked on September 17, 2026. We may earn a commission when you click through.

✓ Opportunity to work in a vibrant hospitality environment. ✓ Engage directly with guests to enhance their experience. ✓ Potential for upselling, which can lead to additional earnings.

Reservationist

Bushwise

Updated 16 hours ago

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Cape Town

A for hospitality enthusiasts in Cape Town, but the role demands a high level of customer service that may not suit everyone. Those seeking a will thrive here.

About this role

Join Bushwise as a Reservationist, managing hotel bookings and providing exceptional service to guests via phone and email.

About the Company

Bushwise is a hospitality company focused on delivering excellent guest experiences in the tourism sector.

Key Highlights

✓ Manage hotel reservations from enquiry to confirmation.
✓ Provide outstanding guest service via phone and email.
✓ Accurately capture bookings and upsell room categories.

💡 Honest Take: This role is great for those with a passion for hospitality and strong communication skills, but may require flexibility and resilience in a fast-paced environment.

Pros

✓ Opportunity to work in a vibrant hospitality environment.
✓ Engage directly with guests to enhance their experience.
✓ Potential for upselling, which can lead to additional earnings.

Cons

✗ Requires handling of customer inquiries and complaints.
✗ May involve irregular hours depending on guest needs.
✗ Fast-paced and demanding work environment.

Best For: Ideal for those with experience in reservations or customer service looking to advance their career in hospitality.

Watch Out: Be prepared for a high-pressure environment, especially during peak seasons.

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What Customers Say

Employees highlight a supportive work environment but note the challenges of managing guest expectations during busy times.

Expert Review

This position at Bushwise is thrive in bustling hotel atmospheres. The role demands strong communication skills and the ability to handle guest inquiries efficiently. Upselling opportunities might enhance earnings, ppealing for motivated individuals.

The company is located in Cape Town, a city known for its vibrant tourism scene. Working here offers a chance to connect with diverse guests, enhancing their stay through personalized service. However, the fast-paced nature of the hospitality sector means candidates should be ready for challenges, especially during busy periods.

According to Bushwise's page, the role involves not just managing reservations but also ensuring that every guest feels valued. This can be rewarding, but it also means you need to be resilient and adaptable. If the idea of working under pressure doesn't appeal to you, this might not be the right fit.