On-Site Sr Customer Service Representative

Genuine Parts

This role involves understanding customer needs and ensuring their expectations are met while supporting the sales team in Richmond.

Last checked on September 7, 2026. We may earn a commission when you click through.

✓ Opportunity to develop strong customer relationships. ✓ Contribute directly to sales efforts. ✓ Engage in a dynamic work environment.

On-Site Sr Customer Service Representative

Genuine Parts

Updated 4 days ago

Apply now →

You'll be redirected to talent.com

Richmond On-site

This position is ideal for experienced customer service professionals who thrive in s. However, the lack of disclosed salary details could deter some candidates seeking competitive compensation.

About this role

This role involves understanding customer needs and ensuring their expectations are met while supporting the sales team in Richmond.

About the Company

Genuine Parts is a leading distributor of automotive replacement parts, tools, and equipment in North America.

Key Highlights

✓ Act as a key liaison between customers and the sales team.
✓ Build and maintain strong customer relationships.
✓ Ensure customer expectations are accurately determined and met.

💡 Honest Take: While the role offers a chance to engage closely with customers, the limited supervision might feel overwhelming for some. Expect to be proactive in addressing customer concerns without much guidance.

Pros

✓ Opportunity to develop strong customer relationships.
✓ Contribute directly to sales efforts.
✓ Engage in a dynamic work environment.

Cons

✗ Salary details not disclosed.
✗ Limited supervision may lead to challenges.
✗ Requires proactive problem-solving skills.

Best For: Professionals in Richmond with a background in customer service who are comfortable working independently.

Watch Out: Be prepared for a lack of clear salary expectations, which could impact your decision to apply.

Apply for this position →

You'll be redirected to talent.com

Expert Review

This role at Genuine Parts emphasizes building customer relationships, but the absence of salary information is a back. Candidates should be aware that while the position offers autonomy, it also demands a high level of initiative and responsibility without much oversight. Customer service representatives looking to make an impact will find this role rewarding, but those seeking support may feel isolated.

The company’s reputation in the automotive sector is strong, yet understanding the true demands of the role is crucial before applying. For more details, visit the official listing at Genuine Parts.