Customer Network Support Engineer

Ericsson GmbH

Join Ericsson as a Support Engineer to manage NFVI and CNIS platforms, ensuring high performance and availability across environments.

Last checked on September 18, 2026. We may earn a commission when you click through.

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✓ Opportunity to work with advanced technologies ✓ Potential for career growth within Ericsson ✓ Exposure to diverse environments and projects

Customer Network Support Engineer

Ericsson GmbH

Updated 4 hours ago
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Taguig

This position is suitable for technically skilled individuals looking to advance in a well-established firm. However, those seeking a balanced work-life situation may find the demands challenging.

About this role

Join Ericsson as a Support Engineer to manage NFVI and CNIS platforms, ensuring high performance and availability across environments.

About the Company

Ericsson GmbH is a leading provider of telecommunications equipment and services, specializing in network infrastructure.

Key Highlights

  • Focus on NFVI and CNIS platforms
  • Ensure system performance and resiliency
  • Work in production and lab environments
  • Join a globally recognized technology company

💡 Honest Take: While Ericsson is a reputable company, the role might come with high expectations and potential long hours, especially during system outages or critical updates. Be prepared for a fast-paced environment where the pressure to maintain uptime is intense.

Pros

  • Opportunity to work with advanced technologies
  • Potential for career growth within Ericsson
  • Exposure to diverse environments and projects

Cons

  • High-pressure work environment
  • Potential for long hours during critical support
  • Salary not disclosed

Best For: Experienced engineers looking for a dynamic role in a leading global telecommunications company.

Watch Out: Be aware of the demanding nature of the role, especially during critical system events which may require extended hours.

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Expert Review

Ericsson's listing for the Customer Network Support Engineer position highlights a critical role in managing NFVI and CNIS platforms. Candidates should be prepared for a workload that can fluctuate based on system demands. The position focuses heavily on ensuring high availability and performance, which may translate into long hours during peak periods.

The work environment is fast-paced, offering exposure to technology. However, the high expectations set by the company can lead to stress, especially if you are not accustomed to such a demanding atmosphere. It's essential for applicants to evaluate their work-life balance preferences.

the company does not disclose salary details, which may be a concern for potential candidates. It's advisable to inquire about compensation and benefits during the interview process to ensure alignment with your expectations. For more details, visit their official page at Ericsson's career site.

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