UAE National Customer Service Representative

Teleperformance Global Services FZ-LLC

Join Teleperformance Global Services as a Customer Service Representative, assisting customers with product inquiries and ensuring prompt resolutions to their concerns.

Last checked on August 9, 2026. We may earn a commission when you click through.

✓ Entry-level position suitable for fresh graduates ✓ Opportunity to develop communication skills ✓ Work in a reputable global company

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UAE National Customer Service Representative

Teleperformance Global Services FZ-LLC

Updated 1 month ago

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Dubai

This position provides a solid starting point for UAE nationals looking to break into customer service. However, those seeking advanced career development may find this role limiting.

About this role

Join Teleperformance Global Services as a Customer Service Representative, assisting customers with product inquiries and ensuring prompt resolutions to their concerns.

About the Company

Teleperformance Global Services FZ-LLC is a leading provider of customer experience management solutions, serving clients across various industries worldwide.

Key Highlights

✓ Strong communication and customer service skills required
✓ Opportunity to educate customers about products
✓ Focus on positive resolution of inquiries and complaints
✓ Full-time position based in Dubai

💡 Honest Take: This role is ideal for UAE nationals eager to start a career in customer service, but it may lack growth opportunities for experienced professionals.

Pros

✓ Entry-level position suitable for fresh graduates
✓ Opportunity to develop communication skills
✓ Work in a reputable global company
✓ Engage directly with customers

Cons

✗ Limited growth opportunities for experienced candidates
✗ Customer service roles can be stressful
✗ Non-remote position may limit flexibility

Best For: Ideal for individuals who are starting their careers and enjoy interacting with customers.

Watch Out: Be prepared for potentially high-stress situations when addressing customer complaints.

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What Customers Say

Workers generally appreciate the supportive environment but note the high-stress nature of customer service roles.

Expert Review

This role at Teleperformance offers a gateway into the customer service industry for UAE nationals. The focus on communication skills means candidates will enhance their interpersonal abilities, which is a valuable asset in any profession. While the role is entry-level, it provides essential experience and exposure to a reputable global firm.

In terms of daily responsibilities, representatives will handle inquiries and resolve complaints, emphasizing the need for strong problem-solving abilities. The work environment is typically fast-paced, which can be challenging but rewarding for those who thrive under pressure. Notably, this role does not offer remote work options, for candidates seeking flexibility.

Potential applicants should be aware that the position may not lead to rapid advancement within the company. While the experience gained here is beneficial, those looking for extensive career growth might need to explore additional opportunities in the future. For more information, visit Teleperformance's official page (https://ae.talent.com/redirect?acquisition_sub_id=10101&bpid=f93b6eb9381452d9c5b9551fa629f36c&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=625614336393225913&initiator=remote+customer+service+work+from+home&is_gl=0&l=Dubai&pc=20&pid=09ea4ade6b14&publisher=7c2b7e61c1&puid=3dea3deegddbgddafddf3dec3ded7ddd7dda3ded3de73ded3dee3dee3deb3de73def3ded3ee33def3deg3ee23dee3de73de73de73de79dd73de73de7gdd7add73de79dd7edd79dd7bdd7fed3bcdfecdb8cdc9ed3fd&rdr=&sdb=4&search_id=86f0cbd3b1c28742a0f0434336a1db13&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).