Telstra Retail Customer Service & Sales Consultant

Telstra

Join Telstra as a Part Time Customer Service & Sales Consultant in West Lakes, where you'll deliver exceptional service and enhance the customer journey.

Last checked on June 24, 2026. We may earn a commission when you click through.

The position offers flexible part-time hours, making it suitable for students or those looking for additional income. However, the role may not provide a stable income for full-time workers.

✓ Flexible work schedule ✓ Involvement in a dynamic retail environment ✓ Potential for career growth

Telstra Retail Customer Service & Sales Consultant

Telstra

Updated 18 days ago

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Adelaide Part Time

The position offers flexible part-time hours, making it suitable for students or those looking for additional income. However, the role may not provide a stable income for full-time workers.

About this role

Join Telstra as a Part Time Customer Service & Sales Consultant in West Lakes, where you'll deliver exceptional service and enhance the customer journey.

About the Company

Telstra is Australia's leading telecommunications and media company, offering a wide range of communication services and products.

Key Highlights

✓ Part-time hours offering flexibility
✓ Focus on delivering excellent customer service
✓ Opportunity to work in a collaborative team environment
✓ Engagement with diverse customer needs
✓ Potential for career progression within Telstra

💡 Honest Take: This role is enjoy interacting with customers and have a passion for technology.

Pros

✓ Flexible work schedule
✓ Involvement in a dynamic retail environment
✓ Potential for career growth
✓ Training and support from management
✓ Access to employee benefits

Cons

✗ Part-time hours may limit income potential
✗ Sales targets could add pressure
✗ May require weekend and holiday shifts
✗ Limited advancement opportunities in some locations
✗ Customer service can be demanding

Best For: It's suitable for students, retirees, or anyone looking to supplement their income while working in retail.

Watch Out: Be prepared for the demands of sales targets and the need to work during peak retail hours.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Employees appreciate the supportive team environment but note that sales targets can be challenging.

Expert Review

In the competitive landscape of retail positions, this Telstra role for its flexibility. With part-time hours, balancing studies or other commitments. The job involves engaging with customers to provide exceptional service, which is a core value at Telstra.

Potential candidates should note that while the position offers valuable experience, there are performance targets involved. This can create a high-pressure environment, particularly during busy times. Training and ongoing support are provided, ensuring that staff are well-equipped to meet customer needs.

According to Telstra's official site, employees benefit from a range of perks, including discounts on telecommunications products and services. While the role is rewarding, those seeking full-time positions may find the part-time nature insufficient for stable earnings. Overall, this role is thrive in customer-facing scenarios and are looking to enhance their sales skills.