Product Technical Support Technician
FIS Global
Join FIS as a Technician I, providing desk-side tech support in a hybrid role, with a focus on customer service in a fast-paced environment.
Last checked on June 13, 2026. We may earn a commission when you click through.
FIS offers a opportunity for those looking to grow in the fintech support sector, but the night shift may not suit everyone.
Product Technical Support Technician
FIS Global
Updated 16 days agoYou'll be redirected to careers.fisglobal.com
FIS offers a opportunity for those looking to grow in the fintech support sector, but the night shift may not suit everyone.
About this role
Join FIS as a Technician I, providing desk-side tech support in a hybrid role, with a focus on customer service in a fast-paced environment.
About the Company
FIS Global is a leading fintech company offering innovative solutions across various markets worldwide.
Key Highlights
- ✓ Hybrid work setup: three days in-office, two days virtual.
- ✓ Night shift schedule suitable for night owls.
- ✓ Hands-on experience with technology support and maintenance.
- ✓ Opportunity to work in a diverse and inclusive team.
💡 Honest Take: This role is ideal for tech-savvy individuals who enjoy solving problems and delivering customer service.
Pros
- ✓ Flexible hybrid work arrangement.
- ✓ Supportive team culture.
- ✓ Hands-on technical experience.
- ✓ 24/7 operational environment enhances skill growth.
Cons
- ✗ Night shift may disrupt personal life.
- ✗ High-pressure support environment.
- ✗ Limited information on salary and benefits.
Best For: Ideal for recent graduates or experienced tech support professionals looking to advance in the fintech industry.
Watch Out: Be prepared for a demanding night shift schedule that may affect work-life balance.
You'll be redirected to careers.fisglobal.com
What Customers Say
Workers appreciate the inclusive culture and hands-on experience, though the night shifts can be a challenge.
Expert Review
FIS Global is a prominent player in the fintech sector, offering a hybrid role for a Product Technical Support Technician. This position requires a balance of technical skills and customer service in a fast-paced, 24/7 environment.
The hybrid work format allows employees to work three days in the office and two days virtually, providing flexibility. However, the night shift schedule may not be suitable for everyone, especially those with family commitments or other daytime obligations.
In this role, you'll be responsible for installations, repairs, and resolving technology support issues, which can be rewarding for tech enthusiasts. The operational demands can be high, so candidates should be prepared for a challenging yet fulfilling experience.
Overall, this position offers join a leading fintech company and grow within a diverse team. For more details, visit FIS's official job listing here.
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