Senior Customer Service Representative
CareerXperts Consulting
This role focuses on delivering exceptional customer service while adhering to service level agreements (SLAs).
Last checked on June 16, 2026. We may earn a commission when you click through.
A strong opportunity for seasoned customer service representatives looking to enhance their skills in a vibrant city.
Senior Customer Service Representative
CareerXperts Consulting
Updated 22 days agoYou'll be redirected to in.talent.com
A strong opportunity for seasoned customer service representatives looking to enhance their skills in a vibrant city.
About this role
This role focuses on delivering exceptional customer service while adhering to service level agreements (SLAs).
About the Company
CareerXperts Consulting specializes in connecting talent with opportunities across various industries.
Key Highlights
- ✓ Focus on outstanding customer service
- ✓ Adherence to service level agreements (SLAs)
- ✓ Opportunity for career growth
- ✓ Engagement with diverse customer issues
- ✓ Full-time position in Bengaluru
💡 Honest Take: This position is ideal for experienced professionals seeking to make an impact in customer relations but may not suit entry-level candidates.
Pros
- ✓ Engaging work environment
- ✓ Opportunities for professional development
- ✓ Strong company reputation
- ✓ Focus on customer satisfaction
- ✓ Stable employment with full-time hours
Cons
- ✗ Potentially high-pressure environment
- ✗ Strict adherence to SLAs may limit flexibility
- ✗ Non-remote position
- ✗ Requires extensive experience
- ✗ Limited information on salary range
Best For: This role is for individuals with significant experience in customer service and a passion for helping others.
Watch Out: Candidates should be prepared for a demanding role that requires quick problem-solving and effective communication skills.
You'll be redirected to in.talent.com
What Customers Say
Employees appreciate the supportive work culture but note the intense pressure to meet customer service targets.
Expert Review
If you're an experienced customer service professional, this role at CareerXperts Consulting could be a fitting next step. The focus on maintaining high service levels means you'll be working in a dynamic environment where customer satisfaction is paramount.
The position requires not just meeting service level agreements (SLAs), but exceeding them, which can be both a challenge and an opportunity for growth. Those looking for a laid-back work experience might find the expectations here demanding.
Bengaluru, known for its tech-savvy population, offers a vibrant backdrop, but the non-remote nature of the job means daily commuting should be factored into your decision. According to the listing on talent.com, this role is designed for individuals who thrive under pressure and possess a knack for resolving customer issues swiftly.
Overall, if you have the requisite experience and a drive for excellence in customer service, this could be a rewarding position. Just be ready for the fast pace and high expectations that come with the territory.
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