Head of Service Operations
airtel
Build and lead a multi-channel customer service function (voice, email, digital).Define SLAs, escalation matrix, and quality benchmarks for issue resolution and grievance redressal.Implement customer feedback loops and partner with product/tech to drive continuous improvements.Ensure compliance with
Last checked on September 18, 2026. We may earn a commission when you click through.
Head of Service Operations
airtel
Updated just nowYou'll be redirected to in.talent.com
You might also like
Deputy Manager - Customer Service and Order Management
Thermo Fisher Scientific · Mumbai
Deputy Manager - Customer Service and Order Management
Thermo Fisher Scientific · Mumbai
Full-Time
Related Articles
Security & Enforcement Jobs: What's Worth Your Time This Spring
Exploring top security roles in April, from analysts to engineers. Discover the best picks for your career move.
Project Management Roles: What's Worth Your Time in April
Explore top project management roles this April. Discover which jobs offer the best pay, flexibility, and growth potential.
Finance Roles You Need to Consider This April
Explore top finance roles from budget-friendly to premium picks, and find your ideal career move this spring.
Where to Find the Best Paying Admin Jobs This April
Discover the top companies hiring for admin roles with the best pay and benefits. Get insights on where to apply for maximum salary and flexibility.
Debunking Teaching Myths: What's Really True in Education?
Think teaching is an easy gig with summers off? Think again. We debunk common myths about the education sector, giving you the real scoop on what's true and what's not.
Electrical vs Mechanical Engineering Jobs: Which Pays More?
Choosing between electrical and mechanical engineering roles? Here's what you need to consider to make the best decision this April.