Customer Service Representative

Recruite Agency

Join a safety-first team as a Customer Service Representative in Knysna, making outbound calls to enhance customer experience and drive sales.

Last checked on June 23, 2026. We may earn a commission when you click through.

The position offers a fantastic opportunity for growth in customer service with a focus on quality. However, the requirement for evening and weekend shifts may deter some candidates.

✓ On-site modern facilities ✓ Exposure to diverse tasks ✓ Opportunities for upselling

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Customer Service Representative

Recruite Agency

Updated 1 month ago

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You'll be redirected to za.jooble.org

Knysna On-site

The position offers a fantastic opportunity for growth in customer service with a focus on quality. However, the requirement for evening and weekend shifts may deter some candidates.

About this role

Join a safety-first team as a Customer Service Representative in Knysna, making outbound calls to enhance customer experience and drive sales.

About the Company

Recruite Agency specializes in matching talented individuals with leading companies in various sectors.

Key Highlights

✓ Work in a modern facility with all necessary equipment
✓ Gain valuable experience in customer service and sales
✓ Flexible shifts including evenings and weekends
✓ Achieve KPIs related to call quality and customer satisfaction

💡 Honest Take: This role is ideal for those seeking hands-on experience in customer service and sales, but the shift flexibility may not suit everyone.

Pros

✓ On-site modern facilities
✓ Exposure to diverse tasks
✓ Opportunities for upselling
✓ Full-time position with career growth potential

Cons

✗ Evening and weekend shifts required
✗ On-site work only, no remote options
✗ High-pressure environment to meet KPIs

Best For: Ideal for motivated candidates who thrive in dynamic environments and enjoy direct customer interaction.

Watch Out: Be prepared for flexible hours; if you prefer a regular schedule, this may not be the right fit.

Apply for this position →

You'll be redirected to za.jooble.org

What Customers Say

Workers appreciate the modern facilities and growth opportunities, though some express concerns about the demanding shift requirements.

Expert Review

The role of a Customer Service Representative in Knysna offers a unique chance to develop key skills in a supportive environment. Flexibility in shifts may attract those seeking varied working hours, but could be challenging for those with strict schedules.

Achieving KPIs related to call quality and customer satisfaction is a priority, which can provide a rewarding experience for those who excel under pressure. However, this also means a high-pressure environment that may not suit everyone.

According to the company's listing, candidates will engage with customers directly, enhancing their communication skills while potentially increasing sales through upselling techniques. This can be a great opportunity for career growth in sales and customer service fields.

Overall, this position is perfect for those eager to learn and progress in their careers, but it might not be ideal for individuals seeking a more structured work schedule or remote work options.